Cloud Infrastructure Engineer
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Job Description
Cloud Infrastructure Engineer supporting GCP, Kubernetes, automation, and production reliability for SupplyHouse.com, an HVAC, plumbing, heating, and electrical e-commerce retailer. Reporting to VP, IT from India.
Responsibilities:
- Manage and maintain production infrastructure across development, staging, and production environments
- Support deployment, configuration, scaling, and lifecycle management of cloud services
- Monitor system health, performance, availability, and capacity
- Handle patching, upgrades, and maintenance activities
- Ensure infrastructure reliability, uptime, and operational stability
- Support Kubernetes-based workloads and cluster operations
- Assist with container orchestration, deployments, scaling, and troubleshooting
- Maintain operational standards and best practices for containerized infrastructure
- Partner with development teams on application deployments and environment issues
- Develop and maintain automation scripts and tooling for operational efficiency
- Support infrastructure automation and provisioning through Infrastructure as Code
- Assist with CI/CD pipeline integrations and deployment automation
- Contribute to continuous improvement for scalability and reliability
- Manage access control, IAM configurations, and user permissions
- Support security best practices and compliance requirements
- Assist with vulnerability remediation and infrastructure hardening
- Maintain auditability and operational governance standards
- Perform incident response, troubleshooting, and root cause analysis
- Participate in on-call rotations
- Collaborate with internal teams on infrastructure, platform, and application issues
- Develop and maintain runbooks, documentation, and support procedures
- Manage database backup, restore, recovery, and maintenance
- Perform patching, upgrades, and lifecycle management for MariaDB
- Monitor database availability, performance, and data integrity
- Troubleshoot database connectivity and performance issues with application teams
- Report to the VP, IT
- Support, maintain, and enhance cloud and production infrastructure environments for SupplyHouse.com, an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies
Requirements:
- High-level proficiency in written and verbal communication in English
- 3–5 years of experience in cloud infrastructure, systems engineering, platform engineering, or infrastructure operations
- Hands-on experience supporting Google Cloud Platform (GCP) environments
- Experience with Kubernetes administration and containerized workloads
- Strong understanding of Linux systems administration and infrastructure troubleshooting
- Experience with Infrastructure as Code tools such as Terraform
- Experience supporting CI/CD pipelines and deployment automation workflows
- Familiarity with cloud networking concepts, including VPCs, DNS, load balancing, and firewalls
- Experience with monitoring, logging, and alerting platforms
- Working knowledge of IAM, access control, and infrastructure security best practices
- Experience supporting production systems and incident management processes
- Experience with MariaDB or similar relational database platforms
- Google Cloud certifications such as Associate Cloud Engineer, Professional Cloud Architect, or Professional Cloud DevOps Engineer
- Experience with GitHub Actions, GitLab CI, Jenkins, or Cloud Build
- Familiarity with observability tools such as Prometheus, Grafana, Datadog, or Splunk
- Experience with scripting and automation using Python, Bash, or PowerShell
- Exposure to SRE principles and operational excellence practices
- Experience supporting hybrid cloud or multi-cloud environments
- Ability to work Monday through Friday with a minimum 4–5-hour daily overlap with 8:00 a.m.–5:00 p.m. U.S. Eastern Time
- Must work from a distraction-free environment
- Successful completion of a background check
Benefits:
- Comprehensive and affordable medical, dental, vision, and life insurance options
- Competitive Provident Fund contributions
- Paid time off and holidays
- Mental health support and wellbeing program
- Company-provided equipment
- One-time $250 USD work from home stipend
- $750 USD annual professional development budget
- Company rewards and recognition program
- Ownership for All program, providing financial benefit from company growth and accomplishments
- Wellness initiatives
- Hands-on training
- Diversity and inclusion initiatives
- Opportunities for internal mobility
- Donation drives and employee-nominated contributions
- Support for DE&I organizations
- Monthly town halls
- Regular 1:1 check-ins
- Company-wide ideas form
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