Cloud Operation Engineer
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Job Description
Cloud Operation Engineer responsible for designing, implementing, and maintaining server infrastructure at CSG Systems, Inc. Ensuring stability and security for enterprise systems in both on-premise and cloud environments.
Responsibilities:
- Design, implement, and maintain highly available and scalable server infrastructure across on-premise and cloud environments (e.g., AWS, Azure).
- Install, configure, and troubleshoot operating systems (e.g., Linux, Windows Server), virtualization platforms (e.g., VMware, Hyper-V), containerization technologies (e.g., Docker, Kubernetes) and IBM AS400/iSeries.
- Monitor system performance, identify bottlenecks, and implement proactive solutions to ensure optimal system health and uptime.
- Develop and maintain automation scripts (e.g., PowerShell, Python, Bash) for system administration tasks, configuration management (e.g., Ansible, Puppet, Chef), and infrastructure as code.
- Manage and maintain enterprise backup and disaster recovery solutions, ensuring data integrity and business continuity.
- Implement and enforce security best practices, vulnerability management, and compliance standards for all managed systems.
- Collaborate with development, network, and security teams to support application deployments, troubleshoot issues, and optimize infrastructure.
- Provide technical leadership and mentorship to junior administrators, contributing to team skill development.
- Participate in on-call rotation for critical system support and incident response.
- Document system configurations, procedures, and troubleshooting guides.
- Evaluate and recommend new technologies and solutions to improve system efficiency and reliability.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 3+ years of experience in systems administration with a focus on enterprise-level environments.
- Expert-level proficiency with Linux operating systems (e.g., RHEL, CentOS, Ubuntu) and Windows Server administration.
- Strong experience with virtualization technologies (VMware ESXi, Hyper-V).
- Experience with IBM AS400/iSeries.
- Demonstrable experience with AWS including IaaS and PaaS services.
- Experience with Azure is a plus.
- Experience with AI tools.
- Proven ability to write and maintain automation scripts using PowerShell, Python, or Bash.
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP, Firewalls, Load Balancing).
- Some Experience with monitoring tools (e.g., Nagios, Prometheus, Grafana).
- Familiarity with database systems (e.g., SQL Server, Oracle, PostgreSQL).
- Knowledge of Docker and Kubernetes
- Strong problem-solving skills and the ability to diagnose complex technical issues.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Relevant industry certifications (e.g., MCSA, RHCE, AWS Certified SysOps Administrator, Azure Administrator Associate) are a plus.
- Proficiency in English in a business environment is a must.
Benefits:
- Sulamerica Health
- Sulamerica Dental
- Vidalink Food/Meal Voucher
- Child Care Assistance
- Day off: on birthday
- Gympass
- Language assistance
- Digital course platform
- Volunteer time off: 2 days a year
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