Collection Manager – Infusion Pharmacy
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Job Description
Collections Manager overseeing revenue cycle operations in a specialty infusion pharmacy. Leading teams to enhance payer collections performance through compliance and efficiency measures.
Responsibilities:
- Supervises and mentors the Payer Collections Management team
- Conducts regular performance evaluations, provides constructive feedback, and implements development plans to enhance team skills and productivity
- Coordinates and leads team meetings to ensure alignment with company goals and objectives
- Develops and implements training programs to keep the team updated on the latest industry standards and regulatory changes
- Drives a continuous improvement mindset, leveraging process/technology to drive efficiency across the Payer Collections function
- Manages the process of collections and assists with receiving, batching, posting, balancing, and archiving payments and adjustments to accounts receivable
- Reviews and approves adjustments within eligible range of $250.00 and under
- Identifies inefficient processes and makes recommendations to automate or eliminate
- Addresses and resolves any issues related to claims denials, underpayments, or patient disputes.
Requirements:
- Bachelor’s degree in healthcare administration, business administration, or a related field strongly preferred
- Minimum of 5 years of experience in revenue cycle management, preferably within a specialty pharmacy or home infusion setting
- At least 5 years of supervisory or management experience in a similar role
- Strong knowledge of healthcare billing, coding, and reimbursement processes, including experience with Medicare, Medicaid, and commercial payers
- Proficient in revenue cycle management software and Microsoft Office Suite.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off (PTO)
- Wellness programs
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