Senior Pharmacy Prior Authorization Representative

Posted 4hrs ago

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Job Description

Pharmacy prior authorization representative supporting fertility patients and clinics for Evernorth Health Services. Processing claims, benefits, and authorizations across pharmacy and clinical systems.

Responsibilities:

  • Enter prescriptions accurately into the system, adjudicate claims, and work rejections
  • Use clinic-specific EMR systems to gather information for prior authorizations
  • Adhere to program-specific contractual agreements and company practices
  • Investigate processing and benefit inquiries from the Fertility Inside Sales team
  • Conduct insurance inquiries and benefit checks
  • Submit, follow up on, and appeal prior authorizations as needed
  • Help patients and providers understand pharmacy benefits and answer questions
  • Handle internal and external prior authorization inquiries
  • Participate in program-specific customer meetings and training sessions
  • Participate in special projects and perform other duties related to contract performance
  • Work with a specialized team supporting specific groups of clinics and high-touch patient programs

Requirements:

  • High School Diploma or GED required
  • 2+ years of Pharmacy Technician experience
  • Valid National Pharmacy Technician certification required
  • Valid Arizona, Massachusetts, or Illinois State pharmacy technician license required
  • Microsoft Office proficiency and data entry skills
  • Strong math skills related to prescription calculations
  • Exceptional attention to detail, accuracy, and quality
  • Excellent verbal and written communication skills
  • Ability to multitask in both PC/Phone related tasks
  • 1+ year relevant experience with prior authorization submission using CoverMyMeds or similar electronic prior authorization tools
  • Experience with prior authorization appeals and denials
  • Experience working with clinical EMR systems and/or infertility is a plus, but not required
  • Ability to prioritize and manage workload and meet deadlines
  • If working at home, cable broadband or fiber optic internet service with at least 10 Mbps download/5 Mbps upload
  • Ability to work the specified weekday shifts and weekends as needed

Benefits:

  • Annual bonus plan eligibility
  • Medical, vision, and dental benefits starting on day one
  • Well-being and behavioral health programs
  • 401(k)
  • Company-paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
  • Leaves of absence