Collision Manager – Trainee
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Job Description
Collision Manager in Training mastering Gerber Collision & Glass repair-service operations. Completing role certifications across customer service, parts coordination, and estimating.
Responsibilities:
- Learn to become an expert on Gerber Collision & Glass processes and every position’s responsibilities in the WOW Process
- Ensure consistent execution of the WOW (Wow Operating Way) plan
- Complete CSR Role Based Certification and perform CSR duties for several weeks
- Complete Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks
- Complete Estimator Role Based Certification and perform Estimator duties for several months
- Successfully complete role-based competencies for each position in the shop
- Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way
- WOW every customer and strive to be the best in collision and glass services
Requirements:
- High School Diploma/GED required
- College or Military background preferred
- Automotive technical education training preferred
- Completed courses specializing in repair procedures
- Must successfully complete the RBC (role based competencies) for each position in the shop
- Must learn Gerber Collision & Glass processes and every position’s responsibilities in the WOW Process
Benefits:
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
- Voluntary Daily Pay option available
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