Commercial Service Technician – Floater
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Job Description
Commercial HVAC/R technician maintaining Pilot Company travel centers across the Knoxville region. Installing, troubleshooting, and repairing HVAC, refrigeration, food service, plumbing, fuel, and electrical systems.
Responsibilities:
- Perform installations, preventive maintenance, and repairs on facility HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems
- Respond to service requests and troubleshoot, diagnose, and repair equipment according to warranty requirements and industry standards
- Communicate repair status with the service technician supervisor and store management
- Complete same-day work order notes and submit them to the supervisor with proper charge allocations
- Maintain adequate truck stock and service vehicle, tools, and uniforms
- Diagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems
- Inspect facility interiors and exteriors for safety and maintenance issues
- Perform preventive maintenance on rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipment
- Complete service appointments and communicate with facility maintenance
- Perform routine testing and calibration of equipment
- Provide coverage for regions during vacancies, PTO, or LOA
- Respond to corporate project requests and surveys
- Follow lockout/tagout procedures and safety protocols
- Maintain clean and organized maintenance workspaces and company vehicles
- Provide support during emergencies such as power outages or safety incidents
- Travel more than 100% and complete other assigned duties
Requirements:
- Legally authorized to work in the United States without employer sponsorship
- High school diploma or equivalent required
- Valid state driver’s license and positive driving record required
- Minimum 3 years of recent commercial HVAC service experience required
- EPA Universal 608 certification required
- Minimum 3 years of recent experience repairing commercial cooking or refrigeration equipment required
- Basic knowledge and ability to repair commercial plumbing and electrical systems
- Basic understanding of OSHA guidelines
- Strong analytical and problem-solving skills
- Strong communication and customer service skills
- Ability to work independently with minimal supervision
- Intermediate mathematical ability
- Ability to read and interpret site drawings
- Ability to work in congested areas during business hours
- Ability to collaborate effectively with internal departments
- Ability to climb ladders
- Ability to lift and carry up to 50 lbs
- Ability to work in inclement weather
- Ability to bend, stoop, twist, crawl, and kneel
- Ability to participate in company-sponsored safety training
Benefits:
- Annual company performance-based bonus
- Weekends off
- No on-call requirements
- Company service vehicle
- Tools and equipment provided
- Cell phone and iPad provided
- Weekly pay
- Medical, dental, vision, and life insurance
- 401(k) with company match
- Tuition assistance
- Adoption assistance
- Paid Time Off (PTO)
- Fuel discount
- Company-provided uniforms, including boots, jackets, shirts, and pants
- Boots reimbursed up to $150 annually
- Pants reimbursed up to $200 annually
- All required PPE provided
- OSHA 10 training provided
- Company-sponsored safety training
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