Community Experience Coordinator
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Job Description
Community Experience Coordinator at Statusphere managing creator relationships through thoughtful gifting experiences. Supporting creator engagement and brand loyalty initiatives within an influencer marketing tech platform.
Responsibilities:
- Conceptualize, plan, and lead thoughtful creator relationship touchpoints, including personalized gifts and printed materials for life events, hardships, holidays, and key creator milestones.
- Proactively identify and execute creator gifting opportunities to strengthen relationships and foster long-term loyalty.
- Own end-to-end execution of creator gifting initiatives, including ideation, design, sourcing, and ordering.
- Manage inventory, vendor relationships, and budgets for all creator relationship gifts and merchandise to ensure cost-effective and timely execution.
- Coordinate with Fulfillment to monitor inventory levels and reorder as needed.
- Brainstorm, develop, and lead creator merch initiatives designed to increase brand awareness and community, including merch drops, campaigns, events, contests, and giveaways.
- Work with the marketing team to create and manage swag and merchandise materials for Statusphere-hosted and sponsored events, ensuring brand consistency and high-quality execution.
- Identify opportunities for brand partners to contribute products to creator gifting initiatives, providing creators with merchandise to encourage brand tagging and increase product visibility.
- Support and assist with gifts and branded merchandise for Statusphere’s brand contacts as needed, partnering cross-functionally with CS teams to deliver on-brand touchpoints.
- Partner with Creator Social and Community teams to design creator merchandise that aligns with Statusphere’s brand, creator needs, and social-sharing potential.
- Build and maintain a scalable creator gifting playbook, including guidelines for timing, personalization tiers, and brand standards.
- Track and analyze creator engagement, retention, and gifting campaign KPIs, surfacing notable trends that inform community initiatives and drive creator reactivation.
- Other duties and projects as assigned
Requirements:
- 1-2 years of influencer, brand advocacy programs, or social media marketing experience, with exposure to curating merch/PR materials, developing influencer gifting, and/or creating experiences end-to-end.
- Familiar with design tools such as Canva (or other platforms) to independently design or communicate design needs for assets.
- Associates or Bachelor's degree preferred in Graphic Design, Marketing, Communication, Public Relations, or related field.
Benefits:
- Competitive Compensation
- Medical, Dental, and Vision insurance
- PTO + paid holidays
- 4% 401(k) match
- Work from anywhere – fully remote flexibility
- Paid parental leave
- Employee stock options
- Opportunities for growth & leadership in a fast-growing company
- Collaborative, innovative, positive, team-oriented culture
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