Community Recovery Senior Manager

Posted 3hrs ago

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Job Description

Community Recovery Senior Manager leading the design and implementation of Red Cross long-term recovery programming. Collaborating with various stakeholders to support community mobilization and workforce development.

Responsibilities:

  • Identify sustainable programming in alignment with known community recovery needs and priorities in the long-term recovery phase.
  • Support Red Cross Long-Term Recovery Operations to integrate LTR programs and services into broader community recovery plans.
  • Establish and maintain strong partnerships with community-based recovery groups and other relevant stakeholders involved in long-term recovery efforts, to facilitate communication, coordination, and collaboration.
  • Expand partnerships and promote resource sharing to improve community-based recovery outcomes.
  • Identify opportunities for continuous process improvement and program evolution, including advancing support for diversity, equity, and inclusion in program and process.
  • Develop, prepare and deliver reports, briefings, and presentations for internal and external stakeholders.
  • Collaborate across the Long-Term Recovery Section.
  • Support development of guidance for integrating grants, preparedness, and individual resilience programs within community recovery.
  • Work with stakeholders across Community Operations, other branches, and region/division teams to develop, implement, and evaluate a unified community mobilization strategy for both steady-state and operational settings.
  • Collaborate with cadre managers and national, division, and region stakeholders to recruit, develop, and engage a highly skilled volunteer workforce supporting community recovery.
  • Assess and identify opportunities for cadre engagement and development.
  • Plan and deliver training to build volunteer cadre skills aligned with community recovery needs.
  • Coordinate with Long Term Recovery Section, Workforce Engagement and Training to ensure ample learning opportunities (courses/sessions and leader development opportunities) are available and aligned to skill and responder needs.
  • Regularly conduct continuing education calls to inform, communicate, and engage the workforce with program, policy, and system changes to ensure cadre members receive timely, accurate updates increasing clarity and engagement.
  • Identify opportunities for the workforce to engage in active/experiential learning and peer learning activities to ensure responders learn through active, hands on, and peer-supported experiences that reinforce skill application and retention.
  • Support onboarding of Community Recovery Managers at the onset of LTROs.
  • Support the transition from response to Long-Term Recovery Operations (LTRO), including conducting and presenting community needs assessments to inform LTRO priorities.

Requirements:

  • Bachelor’s degree or equivalent combination of education and experience required.
  • Minimum of 7 years of experience in community outreach, volunteer engagement, partner-agency relations, and disaster response/recovery preferable.
  • Familiarity with long-term recovery programs and structures, disaster case management processes, response/recovery operational structures, and volunteer engagement.
  • Experience with design and delivery of programs and training.
  • Excellent interpersonal, verbal and written communication skills.
  • Ability to manage multi-stakeholder programs with measurable outcomes.
  • Ability to influence without direct authority.
  • Experience conducting and applying community needs assessments.
  • Demonstrated sound judgment, making timely, informed decisions in complex situations.
  • Proven ability to manage community recovery programs from planning through continuous improvement.
  • Ability to analyze data and act to improve performance metrics and outcomes.
  • Strong problem-solving skills with the ability to proactively address challenges and develop effective, community-centered solutions.
  • Ability to work independently and collaboratively while prioritizing and managing multiple tasks in a fast-paced environment.
  • Advanced written and verbal communication and presentation skills.
  • Ability to deliver equitable, consistent recovery services aligned with organizational standards.
  • Ability to operate effectively in ambiguous and dynamic environments.
  • Ability to translate program needs into workforce capability requirements.
  • Experience partnering with workforce or HR talent development functions.
  • Ability to identify skill gaps and recommend development strategies.
  • Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook.

Benefits:

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition