Community of Practice Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Community of Practice Manager supporting World Vision’s Digital Marketing & Engagement team through coordination and knowledge management across global offices. Facilitating workflows and effective collaboration.
Responsibilities:
- Coordinate CoE and CoP engagement and collaboration
- Manage the CoE and CoP calendars, schedule meetings, workshops, learning sessions, and global alignment calls.
- Support the preparation and follow-up of meeting materials, agendas, and minutes, ensuring actions are tracked and closed.
- Maintain a contact registry of CoE leads, contributors, and participating offices.
- Manage production, curation, and branding of CoE and CoP knowledge and content
- Maintain the CoE knowledge repository (SharePoint, Teams, or Confluence) — ensuring that frameworks, playbooks, reports, and test learnings are properly versioned and searchable.
- Curate and upload best practices, test results, and case studies from markets into the shared Test Bank or CoP library.
- Ensure all CoE deliverables (frameworks, toolkits, playbooks) are standardized, branded, and consistently formatted.
- Support the documentation of success stories and quarterly “What We Learned” summaries.
- Work with Knowledge Management (KM) teams to manage the platform and tools.
- Ensure taxonomy, tagging, and continual update of metadata to suit current KM systems and processes as directed
- Manage communications and facilitate training for CoE and CoP
- Coordinate training sessions, webinars, and workshops.
- Showcase success stories and measurable impact.
- Create communication plans to highlight community achievements.
- Present progress to stakeholders.
- Collect feedback and continuously improve community operations.
Requirements:
- Bachelor’s degree in knowledge management, project management, communications, or a related field.
- 5-8 years’ experience managing the creation, storage, and effective accessibility of knowledge products.
- 5-7 years’ demonstrated experience managing the gathering, development, and curation of process, impact, and communications content.
- 5-7 years’ experience coordinating team calendars and schedules to ensure efficient knowledge management and workflows.
- Experience working within distributed, global teams.
- Spoken and written English, fluent proficiency.
- Availability to travel up to 10% of the time.
Benefits:
- Competitive "Total Rewards" package tailored to the context in which they work
Similar Jobs
Community Engagement and Communication Officer
Community Engagement Officer facilitating capacity building and supporting communication efforts. Engaging with multiple networks and conducting administrative tasks to enhance community involvement.
Senior Advisor, Community Development
Senior Advisor consulting on affordable housing strategies for low-income families with ICF. Supporting technical assistance and training for stakeholders in the U.S. housing sector.
Community Development Consultant
Community Development Consultant supporting U.S. Department of Housing and Urban Development initiatives. Focused on delivering training and assistance on economic opportunity programs.
Community Strategist
Community Strategist working with Mighty Pro customers to create engaging community experiences for successful outcomes. Leading workshops and co-creating strategies while driving member engagement and retention.
Regional Vice President – Community
Regional Vice President building client relationships and driving sales within a collaborative environment at Mercer Advisors. Focused on financial management solutions for client needs.
Community Management, Communication, SEO
Intern in digital communication and social media at Editions La Girouette. Participating in social media visibility strategies and SEO improvements.
Community Coordinator
Community Coordinator at Biom managing creator gifting and engagement across social media platforms. Building relationships and supporting community engagement initiatives in a remote capacity.
Community Engagement Specialist – Contract
Community Engagement Specialist engaging on Reddit to provide helpful responses for Study.com. Monitor discussions, respond to inquiries, and build a trusted presence across subreddits.
Community Manager
Community Manager overseeing ongoing community management for multiple Mighty Pro Hosts. Ensuring smooth operation and growth through valuable experiences and engagement.
Community Engagement Manager
Community Engagement Manager at Lime, developing strategies and partnerships in Vancouver's Lower Mainland communities. Lead efforts in public engagement and project management.
Community & Creator Programs Lead
Community & Creator Programs Lead managing and scaling Firecrawl's community programs. Building relationships with developers and influencers to drive growth.
Senior Community Engagement Manager
Senior Community Engagement Manager leading outreach and training efforts for Velsera platforms in the research community. Facilitating workshops and engaging researchers for user success.
Community Programs Manager
Community Programs Manager creating community engagement strategies for Cribl products. Fostering user interactions and driving product adoption through events and initiatives for diverse audiences.
Principal Grant Specialist – Brownfields & Community Revitalization
Remote Principal Grant Specialist at Montrose providing expertise in brownfield redevelopment and grant management. Leading initiatives across the Southeastern U.S. with flexible scheduling.
Community Moderator – Malayalam
Community Moderator responsible for audio & video conversations integrity, ensuring compliance with guidelines. Engage with users to promote a safe and positive environment on the platform.
Community Guide
Community Guide responsible for driving revenue and market share for Zippy's portfolio of partners. Building long-term relationships to enhance loan applications and funded loans.
Community Engagement Manager
Manager, Community Engagement at Care Access leading strategy and operations to advance study recruitment. Coaching and managing Community Engagement Partners while ensuring equitable community outcomes.
Community Experience Coordinator
Community Experience Coordinator at Statusphere managing creator relationships through thoughtful gifting experiences. Supporting creator engagement and brand loyalty initiatives within an influencer marketing tech platform.
Community Manager
Community Manager engaging with players across Reddit and Discord for Ruby Labs. Responsible for managing online discussions and building community relationships.
Community Manager
Chillitas Community Manager managing brand voice across social platforms for a fruit-forward beverage. Engaging with Latino/Mexican-American cultures and trends to build community.