Compliance Manager – BSA/AML Program

Posted 3ds ago

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Job Description

Upstart’s AI lending marketplace hiring a BSA/AML Compliance Manager for lending and deposit products. Designing risk-based controls, monitoring programs, reporting, and regulatory remediation.

Responsibilities:

  • Lead the design, execution, and continuous improvement of BSA/AML, CDD, EDD, transaction monitoring, and sanctions screening processes
  • Advise on deposit product initiatives and partner with Product, Legal, Operations, Engineering, and Enterprise Risk
  • Develop and manage BSA/AML compliance initiatives, including deposit product launches, regulatory enhancements, and control improvements
  • Administer ongoing CDD and EDD programs for deposit accounts in alignment with CIP, Red Flags Program, and BSA/AML procedures
  • Evaluate risks and typologies to develop transaction monitoring rules and investigation processes
  • Monitor FinCEN guidance, OFAC sanctions, and FFIEC BSA/AML examination expectations and translate changes into controls
  • Develop KRIs, KPIs, and management reporting on BSA/AML program effectiveness
  • Translate regulatory requirements and risk trends into recommendations for stakeholders and senior leadership
  • Drive remediation of examination, audit, monitoring, and testing findings

Requirements:

  • Bachelor's degree or equivalent practical experience
  • 7+ years of experience in BSA/AML compliance, financial crimes compliance, or related Risk or Compliance work within a bank or regulated financial institution
  • Experience implementing and managing customer onboarding, identity verification, CDD, EDD, sanctions screening, and ongoing monitoring processes
  • Working knowledge of the Bank Secrecy Act (BSA), USA PATRIOT Act, Customer Due Diligence Rule, and BSA/AML risks associated with deposit products
  • Experience developing AML risk assessments, KRIs/KPIs, and management reporting while leading cross-functional compliance initiatives
  • Strong organizational, analytical, and communication skills
  • Ability to identify policy and procedure gaps and drive resolution and closure
  • Experience in audit and exam readiness, including evidence gathering, testing, monitoring, addressing findings, and responding to requests
  • CAMS, CAFP, or equivalent certification preferred
  • Experience supporting deposit products preferred
  • Familiarity with BSA/AML tools for transaction monitoring, case management, and customer screening preferred
  • Experience working with examiners, auditors, and third parties preferred
  • Knowledge of regulatory change management preferred
  • Ability to investigate complex compliance issues and perform root cause analysis preferred
  • Ability to work within East/West coast time zones

Benefits:

  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage, including medical, dental, vision, and wellness resources
  • Health Savings Account contributions for eligible plans (US only)
  • Life insurance and disability coverage
  • Paid time off, sick leave, and company holidays
  • Paid family and parental leave
  • Family-centered benefits supporting fertility, parenthood, and caregiving
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial planning tools and financial concierge service (US only)
  • Annual wellness allowance
  • Annual productivity allowance for relevant tools and resources
  • Team events, all-company updates, and employee resource groups (ERGs)
  • Regular team onsites and in-person collaboration
  • Onsite perks including catered lunches and fully stocked micro-kitchens at company offices