Compliance Operations Analyst
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Job Description
Compliance Operations Analyst at Fasset, managing customer risk through investigation and communication. Ensuring compliance in digital finance operations based in Pakistan.
Responsibilities:
- End-to-End Investigation
- Daily management of hundreds of "Potential Match" alerts in ComplyAdvantage for high-volume Labuan and Pakistan-based queues.
- Conducting line-by-line analysis of Father’s names, residency, and DOB to accurately differentiate between false positives and high-risk individuals.
- Proactively reaching out to customers via email and official channels to request clarifying information or documents.
- Reviewing sensitive documentation, including Proof of Source of Funds (SoF) and Source of Wealth (SoW).
- Guiding customers through providing high-quality ID documents or answering additional due diligence questions.
- Responding to 24-hour alert cycles to ensure the existing customer base remains cleared against updated global watchlists.
Requirements:
- Proven experience in Compliance/AML, with deep knowledge of Sanctions, PEPs, and Adverse Media.
- Must be able to commit to reviewing 100s of customers per day while maintaining "Zero-Error" quality.
- Excellent written English skills, with the ability to handle sensitive customer inquiries with firmness and tact.
- Comfortable navigating CRM platforms, Jumio, and ComplyAdvantage.
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