Compliance Operations Manager, Transaction Monitoring
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Job Description
Compliance Operations Manager overseeing AML transaction monitoring for Caliza’s cross-border banking platform. Building rules, investigations, fraud controls, and regulatory filing operations across US and LATAM corridors.
Responsibilities:
- Own real-time transaction monitoring implementation
- Partner with Engineering to update requirements, run user acceptance testing, and enhance transaction monitoring tooling
- Write and tune AML rules, scenarios, and thresholds across fiat and stablecoin flows and multiple corridors
- Run above- and below-the-line testing and ongoing tuning to reduce false positives while maintaining coverage
- Maintain transaction monitoring policies, procedures, investigation playbooks, QA standards, and model/rule validation documentation
- Define transaction monitoring metrics for Compliance leadership and the Board
- Run daily alert triage, investigation workflows, case management, and disposition tracking
- Review held and pended transactions and decide release, return, or escalation
- Follow up with customers and integrator partners for information and documentation
- Detect and investigate fraud patterns, including account takeover, authorized push payment and social engineering scams, mule activity, and first-party fraud
- Lead SAR and STR decisioning and filing for the US, Bermuda, Brazil, Mexico, and relevant LATAM jurisdictions
- Manage sanctions-adjacent escalations and law enforcement and partner-bank requests, including 314(a), 314(b), and RFIs
- Serve as primary point of contact for transaction monitoring questions from regulators, examiners, auditors, and correspondent and sponsor banks
- Build a culture of clear documentation, sound judgment, and fast, well-reasoned decisions
- Build and lead a team of transaction monitoring analysts as volume scales
Requirements:
- 6+ years in AML, BSA, or financial crime compliance
- At least 3 years focused on transaction monitoring at a fintech, payments company, money services business, crypto business, or bank
- Hands-on experience implementing or migrating a transaction monitoring system, including writing requirements, testing rules, and taking it live with an engineering team
- Track record of writing and tuning AML rules and thresholds, and documenting rationale for examiners and auditors
- Deep familiarity with cross-border payment, remittance, and B2B money movement typologies
- Familiarity with fraud patterns in real-time payments
- Direct experience making SAR decisions and filing them with FinCEN, including narrative writing and continuing-activity reviews
- Experience supporting regulatory exams, independent audits, or bank partner due diligence on a transaction monitoring program
- Ability to query transaction data in SQL and build analyses to support tuning decisions
- Clear, concise writing and defensible judgment in a fast-moving, ambiguous environment
- Professional working fluency in English
- Ability to work hours overlapping with US Eastern and Brazil time zones
- Candidates must be authorized to work in their country of residence
- Visa sponsorship is not available
- Experience with stablecoin or digital asset transaction monitoring, on-chain analytics, and Travel Rule compliance is a nice-to-have
- CAMS, CFE, CAMS-FCI, CCI, or CAMS-Audit certifications are nice-to-have
Benefits:
- Health coverage (may vary by country of employment)
- Paid time off and holidays (may vary by country of employment)
- Home office or equipment allowance (may vary by country of employment)
- Professional development budget (may vary by country of employment)
- In-person team offsites
- Employer of record or contractor engagement for candidates outside the US, with pay and benefits structured to local law and market practice
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