Consultative Pharmacy Technician
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Job Description
Clinical Services Pharmacy Technician intake calls from patients and pharmacies while assisting in medication management. Making outbound calls to offer therapy management programs and scheduling reviews.
Responsibilities:
- intake for all calls from patients, pharmacies and providers
- perform basic administrative/clerical/operational/customer support/computational tasks
- address questions related to specific assigned area and assist with medication research
- evaluate calls that require consultation with a pharmacist
- make outbound calls to patients to offer medication therapy management programs and schedule medication review sessions with consultative pharmacists
Requirements:
- Must have an active Pharmacy Technician or Tech in Training license in the state you reside
- Technical Mail Order Pharmacy or Manufacturing experience
- Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
- Experience using multiple computer applications simultaneously and strong data entry skills
- Bilingual in English / Spanish with the ability to speak, read, and write in both languages without limitations or assistance
Benefits:
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
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