Content Moderator
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Job Description
Content Moderator moderating user-generated content for a social discovery technology company aimed at senior users. Involves responding to user reports and collaborating with support teams.
Responsibilities:
- Відповідати на скарги залишені користувачами орієнтуючись на скрипти
- Співпрацювати із командою саппорту та іншими командами для вирішення окремих кейсів
- Модерувати фото та текстовий контент
- Працювати з anti fraud системою
- Брати участь у покращенні робочих процесів
Requirements:
- Рівень англійської B1 та вище
- Аналітичне мислення
- Адаптивність
- Наявні комфортні умови для роботи remote (стабільне інтернет-з’єднання, наявність робочого комп’ютера та безперебійного виходу до інтернету при вимкненні світла)
- Буде плюсом, якщо ти маєш досвід роботи з anti fraud системами або ж в модерації контенту
Benefits:
- Можливість працювати з будь-якої точки світу
- Робота в сильній команді, завдяки чому ти неодмінно отримаєш нові знання та навички
- Робочий графік 2/2, 8-годинна зміна з 22:00-06:00
- Постійну підтримку твого Team Lead
- Перспективу вирости до QC specialist
- Сніданки, обіди, доступ до спортивних тренувань в Києві або часткова компенсація занять у Варшаві, медичне страхування, оплачувані відрядження, якщо специфіка ролі передбачає такі поїздки, корпоративні знижки від партнерів
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