Senior Planning Partner, Content
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Job Description
Partenaire principal coordonnant les lancements de contenu d’Airbnb, plateforme mondiale de séjours et d’expériences. Gestion des calendriers, approbations, risques et communications interfonctionnelles.
Responsibilities:
- Establish proactive dialogue with partners and cross-functional stakeholders to build trust and ensure alignment on objectives.
- Identify the owners and approvers for each launch.
- Develop and communicate content schedules, incorporating audits, drafting, reviews, revisions, localization, and contingencies.
- Schedule and facilitate launch kickoffs, content audits, follow-up meetings, “Mission Control” meetings, and Slack channels.
- Collaborate on content audits, prioritize P1/P2/P3 impacts, create the necessary tickets, and flag UI content and localization requirements.
- Prepare and distribute weekly updates on launch status and risks.
- Anticipate risks and issues, develop mitigation strategies, and drive issues through to resolution.
- Send reminders, coordinate live approvals, and prepare cross-functional communications.
- Coordinate go-live activities in real time on launch day after receiving approval from the Launch Readiness team.
- Represent the Content team in meetings and coordination sessions, answer questions, and communicate emerging issues.
- Remove logistical roadblocks so writers can focus on content.
- Prepare launch retrospectives for leadership and maintain a record of published content.
- Track and report on issues escalated after launch.
- Drive continuous improvement and simplify content planning processes.
Requirements:
- At least 8 years of experience in strategic planning, program management, or business operations roles, with a demonstrated record of success.
- Proven experience leading cross-functional planning or portfolio management processes, with exposure to senior leadership.
- Exceptional communication skills—verbal, written, and presentation—with stakeholders at all levels of an organization.
- Strong problem-solving and analytical skills, along with a solid understanding of systems implementation and change management.
- Proficiency with remote collaboration and project management tools such as Asana, Jira, and Airtable.
- Strategic mindset, strong organizational skills, and the ability to collaborate effectively with diverse teams.
- Working knowledge of software product development lifecycles and methodologies. Hands-on experience with Agile is a plus.
- Demonstrated ability to de-escalate tense situations and resolve conflicts professionally and empathetically.
- Ability to manage multiple launches and competing priorities simultaneously while ensuring deliverables are completed on time and within project scope.
- Comfortable navigating shifting priorities and able to propose solutions in a dynamic, ambiguous, and fast-paced environment.
- Experience planning or coordinating content, knowledge management, or product launches.
- The successful candidate must be based in Canada to perform this role.
Benefits:
- Bonus eligibility
- Equity eligibility
- Benefits
- Employee Travel Credits
- Reasonable accommodations throughout the recruitment process for applicants with disabilities
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