Continuous Improvement Manager
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Job Description
Continuous Improvement Manager improving collision repair operations across Gerber’s Georgia network. Driving Lean Six Sigma projects, training, audits, KPIs, cost savings, and productivity improvements.
Responsibilities:
- Drive increased performance across the network through execution of proven behaviors and activities
- Track and monitor performance and adherence to the Gerber Operating Model using reporting mechanisms
- Address operational issues at action plan or non-performing stores
- Conduct training, consulting, coaching, WOW Ready Assessments, audits, visits, and reviews
- Work with market managers, general managers, functional leaders, team leadership, and Division Leadership
- Roll out new strategic initiatives as directed by DDO
- Provide project consulting and coaching using continuous improvement tools
- Leverage lean-thinking and continuous improvement tools to achieve process improvements, cost savings, and productivity goals
- Develop and provide CI training and lead large workshops
- Provide ad-hoc subject matter expertise for process improvement, problem solving, and innovation
- Identify CI goals and KPIs, support project prioritization and team capacity planning
- Analyze cost-saving opportunities and work with finance and business partners to quantify outcomes
- Conduct accurate, objective, and consistent shop audits on the Boyd/Gerber Operating Model
- Follow up on barriers, action plans, performance reports, and meetings
- Prioritize areas of focus and schedule audits, visits, and reviews
- Communicate findings and concerns with Division Leadership
- Drive and reinvigorate the WOW Operating way
- Travel frequently to markets to identify continuous improvement opportunities
Requirements:
- Bachelor's degree required in Engineering, Business, Supply Chain or related field
- MBA preferred
- Preferred 8+ years of applying Lean Six Sigma techniques, preferably within the automotive or manufacturing industries
- Lean Six Sigma Certification preferred
- Project management experience
- Interpersonal skills necessary to interact effectively with internal and external customers
- Experience influencing others, including senior leaders
- Skilled at developing and delivering training content and leading large workshops
- Excellent verbal and written communication
- Excellent organizational skills and ability to multi-task and shift priorities
- Ability to interpret and analyze data and make recommendations based on findings
- Detail oriented with strong technical, analytical and problem-solving skills
- Ability to travel significantly, in the market multiple days per week
Benefits:
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
- Voluntary Daily Pay option available
- Bonus opportunities tied to individual or business initiatives
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