Conversational Designer
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Job Description
Conversational Designer enhancing AI interactions with patients at Hello Patient. Focusing on behavioral design and iterative improvements for effective communication.
Responsibilities:
- Shape how our AI agents communicate with patients
- Iterate on and improve existing agent behaviors
- Analyze real interaction data to identify drop-off points
- Optimize conversations for containment rate
- Write and test structured prompts that shape agent behavior
Requirements:
- 2+ years in a relevant role — conversation design, UX writing, prompt engineering, linguistics, behavioral research, or similar
- Exceptional critical thinking and problem-solving skills
- Strong ability to understand and model human behavior
- Experience with structured thinking (prompts, logic, systems, or frameworks)
- High curiosity and willingness to challenge assumptions
- Preferred background in linguistics, psychology, philosophy, or a field that trained you to think rigorously about language and behavior
- Experience with AI products, chatbots, LLMs, or prompt engineering
- UX, conversation, or behavioral design experience
- Comfortable in fast-paced, early-stage environments
Benefits:
- Meaningful ownership in a fast-growing healthtech startup
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