Coordinator, Communications – Temporary
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Job Description
The Coordinator, Consumer Communications role supports digital communication campaigns for Hilton Resorts Corporation. Ensuring effective campaign execution, tracking, and reporting in the Consumer Communications team.
Responsibilities:
- Play a vital role in our Consumer Communications team, focusing on operational support for digital communication campaigns.
- Ensure the successful management and execution of initiatives that engage and inform our valued Members, Owners, and Guests.
- Partner with various teams to contribute to data-driven decision-making and enhance the overall consumer experience.
- Manage campaign setup, tracking, and reporting using Adobe Campaign and Salesforce Marketing Cloud.
- Compile and maintain campaign performance reports and metrics using Excel.
- Create clear PowerPoint presentations to communicate campaign insights to stakeholders.
- Organize and maintain the Consumer Communications library, ensuring easy access to campaign records and resources.
- Document and maintain campaign processes, calendars, and workflows for consistency.
- Collaborate with the Consumer Communications team to meet campaign timelines and approvals.
- Offer general administrative support for meetings, materials, and project coordination as needed.
Requirements:
- 1-3 years of experience in communications, marketing operations, or digital marketing support.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Excel for reporting and data compilation, and PowerPoint for presentation development.
- Strong written and verbal communication skills, particularly for internal operational communication.
- Ability to collaborate effectively in a fast-paced, cross-functional environment.
- A keen eye for detail and a proactive approach to problem-solving.
- Experience with Adobe Campaign or Salesforce Marketing Cloud is an asset.
- Familiarity with consumer behavior and digital communication trends is preferred.
- A passion for delivering exceptional consumer experiences and a commitment to continuous improvement.
- A positive, collaborative attitude and a willingness to learn and grow within the team.
Benefits:
- Day One medical, dental and vision insurance
- 401K plan
- Paid Time Off (PTO) program
- Extraordinary travel benefits!
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