Credit and Collections Analyst, Mid-Level
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Job Description
Credit and collection analyst overseeing financial operations and client interactions at Libbs Pharmaceutical. Ensuring compliance with company policies while facilitating effective credit and collection processes.
Responsibilities:
- Ensure that the department's processes, rules and policies are documented, executed and periodically reviewed by defining key processes to reduce risk and manage knowledge.
- Perform customer payment posting routines in the ERP system, including bank allocations and settlement of documents.
- Run credit protection agency inquiries, gather customers' financial information for management and support the department with market intelligence.
- Monitor blocked sales orders, identifying customers who have exceeded their purchase limits.
- Conduct credit analysis (new customers and the top 20 customers), validating customers' financial health.
- Monitor collection processes and the status of recoveries handled by outsourced collection agencies and/or the legal department, maintaining revenue governance.
- Prepare management reports related to accounts receivable in the designated system, providing reliable data and insights to support the finance and commercial leadership.
- Reconcile all accounts by comparing bank statement data with ERP system information, identifying outstanding items to enable effective collection of overdue payments.
- Contact delinquent customers to obtain explanations for outstanding payments, provide information to responsible parties and support subsequent actions.
- Provide customer support regarding accounts receivable inquiries and clarifications.
- Collaborate with other functional areas of the company to ensure effective integration of credit and collection processes and practices, ensuring consistency and compliance with internal policies and regulatory requirements.
Requirements:
- Bachelor's degree in Business Administration, Economics or related fields.
- Practical experience in credit analysis, collections and receivables management.
- Analytical ability to assess risk and make informed decisions.
- Structured communication skills for interacting with internal teams and external partners.
- Knowledge of integrated systems (preferably SAP) and management software (MS Office, Power BI).
- Previous experience in credit and collections or accounts receivable.
- Experience in industrial companies, preferably in the pharmaceutical sector.
- Experience with ERP systems, especially SAP.
- Knowledge of Power BI to support analyses and reporting.
- Strong aptitude for analyzing financial data and customer credit information.
- Good negotiation skills and ability to build customer relationships.
Benefits:
- Meal Allowance (Vale Refeição);
- Food Allowance (Vale Alimentação);
- Libbs medications – 100% coverage;
- Pharmacy partnership – Vidalink;
- PPR – Profit Sharing Program (company results participation);
- Parking, commuter voucher or company shuttle (applicable only for shift work);
- USE Program: subsidy for purchasing equipment to be used for work, which may also be used for personal purposes;
- Flexible benefits (TotalPass, life insurance, private pension, health care, dental care and food assistance).
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