CRM Manager
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Job Description
HubSpot CRM Manager supporting real estate and hospitality brands across LATAM and Canada. Managing CRM operations, workflows, reporting, and training team members effectively.
Responsibilities:
- Manage full configuration of the HubSpot portal (Sales, Marketing, and Service Hubs).
- Create, edit, and manage users, teams, roles, and permissions.
- Maintain data integrity, property structures, and naming conventions.
- Troubleshoot and resolve HubSpot technical issues or errors.
- Build and optimize automated workflows for: lead nurturing onboarding tasks and reminders pipeline automations email sequences internal notifications.
- Review existing workflows and ensure they are functioning properly.
- Create custom dashboards, reports, and analytics for the CEO and management.
- Structure and maintain deal pipelines, lead pipelines, and service pipelines.
- Support the marketing team by integrating forms, landing pages, and ads.
- Train team members to use HubSpot properly (sales, marketing, and admin staff).
Requirements:
- Minimum 5 years of professional HubSpot experience (administration + automation).
- Strong knowledge of Sales Hub, Marketing Hub, and CRM customization.
- Proven experience building advanced workflows and dashboards.
- Ability to troubleshoot and solve CRM issues quickly.
- Strong analytical skills and understanding of revenue funnels.
- Experience training teams and improving CRM adoption.
- Ability to work independently, meet deadlines, and communicate clearly.
- Experience with real estate, hospitality, or multi-brand companies is a strong asset.
Benefits:
- Flexible schedule
- Freelance, hourly-based
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