Customer Development Executive
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Job Description
Unilever Food Solutions sales manager expanding HORECA accounts across Egypt’s Delta region. Driving commercial growth, negotiations, trade execution, and culinary activations.
Responsibilities:
- Drive market growth and expand Unilever Food Solutions’ presence across the Delta region
- Manage all food service channels and restaurant types, including hotels, key accounts, independent restaurants, cafes, QSRs, caterers, and CPUs
- Expand and penetrate HORECA customer segments through commercial strategies and territory growth plans
- Build and maintain relationships with hotel GMs, F&B directors, executive chefs, purchasing managers, restaurant owners, and franchise chains
- Analyze regional market trends, operator needs, dining formats, and competitor activity
- Lead commercial negotiations, joint business plans, and supply agreements
- Execute trade initiatives, promotional campaigns, and brand activations for brands including Knorr and Hellmann
- Track sales targets, distributor performance, and channel KPIs
- Collaborate with distribution partners, supply chain, and culinary teams to resolve execution challenges
- Manage trade promotion allocations and channel budgets to optimize ROI and gross margin
- Maintain CRM records and deliver weekly/monthly commercial reports to the Regional Sales Manager
- Conduct kitchen demonstrations with UFS chefs and convert key accounts to the UFS product portfolio
- Lead menu engineering and recipe cost-per-plate discussions to optimize product placement and operator profitability
- Inspire and motivate stakeholders while driving continuous improvement
Requirements:
- Minimum of 3 years’ experience in restaurant management, specifically in the HORECA sector/customer development
- Proven experience in forecasting, planning, and activity management
- Demonstrated success in agreement negotiation and driving revenue growth
- Analytical mindset and ability to interpret and act on performance data
- Selling skills
- Track record of achieving revenue targets
- Ability to identify growth opportunities and drive business expansion
- University graduate; Business major is a plus
- English and Arabic are essential
- Excellent communication, negotiation, and relationship management abilities
- Strong analytical and problem-solving skills
- Time management skills to handle multiple priorities
- Ability to work effectively in a collaborative, cross-functional team environment
- Proficiency in performance reporting and strategic planning
- Proactive mindset focused on continuous improvement and innovation
- Ability to inspire and motivate internal and external stakeholders
- Adaptability and forward-thinking mindset
Benefits:
- Inclusive, collaborative, and flexible working environment
- Tools and support to shape your own future
- Employee support and access accommodations during the recruitment journey
- Diversity, equity, and inclusion commitment
- Employee development opportunities
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