Client Servicing Executive
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Job Description
Client Servicing Executive supporting Dineout Mag, Swiggy’s food-content media arm. Coordinating client briefs, creative deliverables, timelines, feedback, and performance reporting.
Responsibilities:
- Support day-to-day communication with clients, ensuring prompt and professional responses
- Assist in translating client briefs into actionable internal tasks across content, design, and video teams
- Coordinate timelines, share updates, and follow up on deliverables to ensure smooth execution
- Help compile performance reports and gather insights for internal reviews or client presentations
- Track feedback and revisions, ensuring client inputs are documented and implemented accurately
- Proactively flag blockers, delays, or issues to the account lead or servicing manager
- Stay informed about clients’ industries, brand guidelines, and competitors to add contextual value
Requirements:
- 1–2 years of experience in a client-facing role, preferably in a creative, media, or digital agency setup
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to multitask and stay organized across multiple accounts
- Comfortable working with digital-first content and social media platforms
- Collaborative team player eager to learn and grow in a fast-paced environment
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