Solution Executive, Managed Services
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Managed services sales executive driving recurring revenue and customer transformation for New Era Technology’s end-to-end IT solutions. Partnering with sales, delivery, architecture, finance, and technology providers.
Responsibilities:
- Serve as a trusted advisor by aligning customer business priorities, operational challenges, IT models, technology roadmaps, support requirements, and transformation goals with New Era’s Managed Services portfolio
- Partner with Account Executives and Sales Directors to identify, qualify, and advance managed services opportunities
- Lead structured managed services discovery processes
- Drive recurring revenue growth and managed services attach across cloud, cybersecurity, collaboration/CX, networking, infrastructure, Microsoft/CSP, endpoint, data center, lifecycle, observability, and professional services
- Lead consultative discussions with CIOs, CFOs, CTOs, COOs, IT Directors, and Operations leaders
- Develop executive-level value propositions tied to measurable operational and financial outcomes
- Build ROI, TCO, and business-case justifications
- Collaborate with solution architects, service delivery, operations, finance, sales leadership, and technology partners
- Explain post-close operating models, including onboarding, SLAs, ticketing, escalation paths, portals, reporting, governance, QBRs, and continuous improvement
- Create account-level managed services growth and expansion strategies
- Position managed services as strategic business enablers
- Coach sales teams on discovery, qualification, attach strategy, value articulation, objection handling, and outcome-based positioning
- Build repeatable discovery frameworks, talk tracks, customer materials, objection-handling guides, value stories, and attach motions
- Build and maintain strategic technology partner relationships
- Monitor market trends, competitive offerings, consumption models, AI-driven operations, automation technologies, and customer buying patterns
Requirements:
- Candidates must be authorized to work in the United States without the need for sponsorship now or in the future
- Ideal candidate would reside in the Eastern or Central Time Zone
- 5+ years of experience in Managed Services, IT Services, Technical Sales, Services Consulting, Customer Success, or Service Delivery leadership
- Experience leading strategic customer engagements and technology transformation initiatives
- Experience developing account expansion strategies and recurring revenue growth programs
- Highly proficient in AI tools and their application in customer engagement, operational efficiency, and service delivery optimization
- Understanding of AI-enabled operations, automation platforms, predictive analytics, AIOps, and modern managed services delivery models
- Strong executive presence with the ability to engage and influence senior business stakeholders
- Proven ability to lead structured discovery covering business pain, operational risk, decision processes, stakeholder alignment, competitive dynamics, financial impact, and readiness for change
- Strong command of value-based selling, MEDDPIC qualification, ROI/TCO analysis, business-case development, and executive stakeholder alignment
- Experience driving revenue in a pre-sales, overlay, consulting, managed services, or strategic advisory role
- Deep understanding of managed services business models, service delivery frameworks, governance, and recurring revenue strategies
- Demonstrated ability to position managed services across cloud, cybersecurity, networking, collaboration/CX, infrastructure, Microsoft/CSP, endpoint, data center, observability, lifecycle, and professional services solutions
- Ability to translate technical service capabilities and operating models into measurable business outcomes
- Strong understanding of ITIL, service management, customer success, and operational governance frameworks
- Experience developing ROI models, TCO analyses, operating model comparisons, and financial justification for managed services adoption
- Ability to align sales, architecture, delivery, operations, finance, customer success, and partner resources around customer pursuits
- Strong communication and commercial acumen
- Ability to develop field-ready sales assets, discovery frameworks, customer presentations, enablement content, and repeatable managed services attach motions
- Bachelor's degree or equivalent work or military experience
- Expected domestic travel of approximately 20–25%
- Preferred: experience with an MSP, Systems Integrator, or Global Systems Integrator
- Preferred: experience with cloud operations platforms across Microsoft Azure, AWS, and hybrid environments
- Preferred: experience with automation, AIOps, observability, digital experience monitoring, and relevant technology domains
Benefits:
- Full Benefits
- Medical
- Dental
- Vision
- 401K match
- 7 company holidays + generous PTO
- Continuous training
- Personal and professional development opportunities
- Competitive benefits
Similar Jobs
Ejecutivo Comercial, Full Time
Asesor remoto de portabilidad telefónica para Entel, contactando clientes de otras operadoras. NetCall Perú ofrece servicios de telecomunicaciones y ventas directas e indirectas.
Junior Technical Business Executive
Executivo técnico de negócios apresentando soluções, conduzindo POCs e apoiando vendas da NDD, plataforma de gestão e automação. Atuando com clientes, parceiros e equipes comerciais.
Senior Associate, Executive Assistance
EY Senior Associate leading virtual Executive Assistant teams supporting Partners and Directors. Managing calendars, travel, meetings, CRM, expenses and administrative services globally.
Merchant Payment Executive
Merchant payments sales executive managing teams, revenue, and market share for U.S. Bank’s Elavon payment solutions. Building customer relationships and driving regional or industry-segment growth.
Client Relationship Executive – State & Local Government
Client Relationship Executive driving enterprise technology sales to Western and Central U.S. state and local governments. Helping public sector organizations modernize legacy systems and improve operations.
Senior Project Executive – Owner's Representative, Urban Placemaking
Owner-side project executive shaping delivery, procurement, governance and handover for large urban mixed-use developments. Building Rutherford’s pipeline of future leadership candidates.
Senior Executive
Senior Executive posting cash and managing accounting controls for an insurance organization. Applying insurance and accounting knowledge with Excel and office software from home.
Activation Executive
Activation Executive creating culturally relevant branded social campaigns for Pubity Group, the world’s largest Gen-Z social publisher. Translating client briefs into platform-native content across social-first brands.
Ejecutivo Corporativo B2B – Campaña GPON
Ejecutivo B2B remoto captando clientes corporativos para soluciones GPON, internet y fibra óptica de Automatízate Negocios. Gestionando leads, negociando cierres y cumpliendo KPIs comerciales.
Portfolio Executive
Portfolio Executive leading profitable delivery of utility-scale solar and BESS projects for DEPCOM Power. Driving P&L performance, transformation, customer partnerships, and Midwest portfolio execution.
Head of Executive Search
Head of Executive Search leading a recruitment team for Start to Finish Consulting, a boutique finding key talent for e-commerce startups. Managing executive searches, KPIs, processes, and growth.
Senior Executive, Cold Chain
Sales operations executive supporting and optimizing Mondelēz India’s sales systems. Improving automation, user training, technical support, and process efficiency across customer and account operations.
Cloud Solutions Executive
PubSec Cloud Solutions Executive driving Google cloud and hyperscaler sales for SHI, a global IT solutions and services provider. Building pipelines, strategic accounts, and public-sector partnerships.
Executive Business Partner – CEO
Executive Business Partner providing executive, personal, investor, and Board support to Nimble’s CEO. Coordinating complex schedules, travel, communications, and strategic initiatives for an AI web search company.
Ejecutivo Personas
Ejecutivo remoto atendiendo llamadas de clientes de BBVA y ofreciendo productos y canales digitales. Gestionando retención, registros de atención y coordinación de derivaciones.
Ejecutivo de Negocios Junior
Ejecutivo junior apoyando prospección, cobranza y gestión de clientes para Covalto, banco que transforma el sector financiero mexicano. Elaboración de expedientes, análisis y reportes comerciales.
Ejecutivo de Negocios
Ejecutivo de Negocios para Covalto, plataforma mexicana de banca digital para PyMEs. Asesorando clientes, colocando créditos y desarrollando cartera empresarial en Aguascalientes.
Chief Executive Officer
Remote CEO career profile evaluating executive capability and leadership potential. Rutherford Talent Guild develops and selectively promotes leaders toward future executive opportunities.
Ejecutivo Comercial B2B
Ejecutivo/a Comercial B2B desarrollando prospección y ventas consultivas para Friedman, consultora uruguaya de Recursos Humanos. Generación y calificación de oportunidades para soluciones de talento y gestión humana.
Capex Support Executive
Capex Support Executive processing invoices, purchase orders, vendor queries, and budgets. Supporting finance operations remotely from Cairo.