Customer Engineer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Engineer responsible for installations and repairs of financial equipment for NCR Atleos. Ensuring customer satisfaction and operational efficiency in assigned territory.
Responsibilities:
- Responsible for installation, maintenance, and repairs on equipment
- Ensure continuity of customer operations and high levels of customer satisfaction
- Responsible for ownership of customer problems or incidents until resolved
- Perform work on products and services of low complexity, specifically financial/ATM products
- Make minor repairs and replace components on Tier I equipment
- Assist in site preparation, including installation of cable, staging of equipment, and minor testing of equipment
- Respond to all customer concerns or problems
- Build working relationships with customers and develop informal communication channels
- Perform periodic preventative maintenance on assigned products
- Accurately report calls and activity, tracking all expenses incurred in the delivery of services
Requirements:
- Mandatory Driving license
- Ability to work with Microsoft Office
- Experience on Windows operating systems required
- Experience in PC Hardware Maintenance and support
- Degree in Electronics, Engineering, or a technical field
- Previous experience in NCR or similar equipment is a plus
- CCNA preferred
Benefits:
- N/A
Similar Jobs
Implementation Consultant, French Speaking
Implementation Consultant driving successful client onboardings while managing CRM and ERP software projects. Collaborating with internal teams to deliver effective training and support for enterprise solutions.
Implementation Consultant
Implementation Consultant at Momentus Technologies managing CRM and ERP software projects. Collaborating with teams and clients to ensure successful implementation and training.
Associate System Implementation Specialist
Associate System Implementation Specialist at Mindray North America supporting patient monitoring system installations and troubleshooting in hospital environments. Growing into a full System Implementation Specialist role through training and mentorship.
Customer Implementation Manager – APAC
Manage the onboarding process for customers of Gorgias' Helpdesk and AI Agent products. Provide tailored implementation and ongoing support in APAC region.
Implementation Consultant, Onvio Firm Management
Consultant providing implementation plans and training for Thomson Reuters Tax & Accounting products. Managing client relationships while ensuring optimal software utilization and industry best practices.
Intacct Implementation Consultant
Implementation Consultant at Net at Work focusing on customer engagement in Sage Intacct Construction solutions. Leading project delivery and providing expert consulting services in the construction industry.
Implementation Specialist II
Implementation Specialist focused on implementing DrChrono solutions for healthcare clients. Providing training and support to ensure customers have a smooth software experience.
Implementation Consultant
Implementation Consultant at Vision33 implementing Lumiya, an AI-powered platform for business process automation. Collaborating with clients and teams to ensure successful project delivery across ERP systems.
Implementations Engineer
Implementations Engineer designing and developing data integration solutions. Collaborating with engineering teams to optimize processes and support product portfolio.
Implementation Specialist
Implementation Specialist at Keeper Security overseeing deployments and customer engagement. Collaborating to tailor solutions and deliver successful onboarding experiences for SaaS products.
Implementation Specialist, Bilingual – Spanish
Implementation Specialist ensuring seamless onboarding for Keeper Security's cybersecurity software. Overseeing software delivery and customer engagement in both Spanish and English.
Customer Engineer
Customer Engineer at Just Appraised responsible for successful installation and adoption of products for government agencies. Focus on customer engagement, product solution architecture, and integration management.
Implementation Specialist
CAD/BIM Implementation Specialist at Higharc, responsible for technical support and implementation of builder homes into the Higharc platform. Manage project delivery and assist teams in defining requirements based on field experience.
Implementation Specialist
Implementation Specialist at WellRight leading client onboarding and managing wellness programs. Collaborating with teams to ensure implementation success and customer satisfaction.
Implementation Engineer
Implementation Engineer ensuring smooth onboarding processes for new customers transitioning from sales to service delivery at Expel. Responsible for managing multiple simultaneous implementations and driving customer success.
Implementations Engineer
Technical and operational owner for onboarding merchants at Portless. Ensuring seamless integration and operational readiness for global logistics success.
Senior Financial Implementation Consultant – Healthcare
Senior Financial Implementation Consultant implementing financial solutions in healthcare with Workday expertise. Collaborating with teams for effective project delivery and customer satisfaction.
Strategy Implementation Manager
Manager overseeing implementation of strategic initiatives within Pro customer segment at Advance Auto Parts. Collaborating with stakeholders to ensure successful rollout and continuous improvement of programs.
Implementation Specialist
Implementation Specialist at Interra Health guiding customers through product onboarding and setup post-sale. Key role in ensuring customer success with technical integrations and project management.
Implementation Manager
Implementation Manager overseeing go-lives for value-based care organizations at Fold Health, managing the implementation lifecycle and ensuring customer adoption.