Associate System Implementation Specialist
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Job Description
Associate System Implementation Specialist at Mindray North America supporting patient monitoring system installations and troubleshooting in hospital environments. Growing into a full System Implementation Specialist role through training and mentorship.
Responsibilities:
- Support go-live activities for hospital monitoring systems installed and tested by a senior System Implementation Specialist (SIS)
- Perform system installations, add-ons, and updates according to project plans, site surveys, and customer requirements
- Verify that systems meet Mindray performance and quality specifications through post-installation testing
- Respond on-site to complex issues beyond the scope of local service representatives, ensuring timely resolution
- Document all service and installation activities in compliance with Mindray administrative and quality policies, including MDR and field corrections
- Coordinate and execute system updates and configuration changes as needed
- Participate in continuous training to develop advanced technical, networking, and project management skills for career advancement to SIS.
Requirements:
- Formal technical training (via school, military, or equivalent experience)
- Basic understanding of Wi-Fi and IT networking systems
- Familiarity with Microsoft Windows operating systems and Microsoft Office applications
- Strong troubleshooting and technical repair abilities for monitoring systems
- Excellent organization, communication, and problem-solving skills
- Customer-focused attitude with professionalism and teamwork orientation
- Valid driver’s license and clean driving record.
Benefits:
- 401(k) with company match
- Tuition reimbursement
- Paid time off
- Disability coverage
- FSA/HSA options
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