Customer Success Engineer
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Job Description
Customer Success Engineer at Scality delivering products and solutions. Requires strong Linux expertise and ability to work in secure environments.
Responsibilities:
- designing, building, and delivering products and third-party solutions to customers
- participating in the European on-call rotation
- working outside of standard business hours
- working in secure or military environments
- providing integration, consulting, training, post-sales professional services and support
- interacting with the product organization to discuss new features required by customers
- coordinating customer and internal interactions for specific accounts
Requirements:
- 5+ years of hands-on experience with Linux/UNIX system administration
- Strong understanding of x86 platforms, RAID architecture, and file systems
- Familiarity with NAS, SAN, RAID, distributed file systems, object storage, RESTful APIs, and Amazon S3
- Solid grasp of low-level networking (TCP/IP, bridging, bonding, VLAN)
- Experience with distributed systems, load balancing, cloud platforms, and container technologies (Docker, Kubernetes)
- Knowledge of web servers, backups, email systems, package management, and monitoring in large-scale production settings
- Proficiency in scripting (Python, Perl, Shell) and automation tools (SaltStack, Ansible)
- Understanding of ITIL Problem and Change Management processes
- BS or MS degree in Computer Engineering, Computer Science, or equivalent
- Proven track record of customer-facing professional services delivery or consulting
Benefits:
- sports and wellness programs
- social responsibility programs
- generous benefits packages
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