Enterprise Customer Success Engineer

Posted 12ds ago

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Job Description

Enterprise Customer Success Engineer collaborating with clients on technical challenges at FlutterFlow. Partnering with global teams to drive app development and customer success initiatives.

Responsibilities:

  • Partner with enterprise customers to understand their goals and guide them from onboarding through adoption.
  • Troubleshoot and resolve technical issues, finding solutions that keep projects moving.
  • Lead engaging workshops, training sessions, and technical deep dives.
  • Advise on architecture, integrations, and feature use to maximize customer success.
  • Build and maintain documentation & tools so customers can self-serve effectively.
  • Share insights and feedback with product and engineering to improve the platform.

Requirements:

  • You have at least 5 years of experience in a technical role, and have experience with what it takes to deliver real-world solutions.
  • You’ve built and shipped a project on FlutterFlow (or can show deep knowledge of its features) and are fluent in Flutter and Dart.
  • You’ve built and published apps for Android, iOS, or web and are comfortable integrating them with major cloud providers such as GCP, AWS, or Azure.
  • You work well with global teams and can adapt to different working styles.
  • You’re confident in your ability to lead both virtual and in-person customer enablement, and solution design workshops.
  • You’re open to traveling 2-4 times a year for customer engagements and team summits.

Benefits:

  • Offers Equity
  • Offers Commission

FlutterFlow

Build and deploy fully customized apps faster and easier.

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