Delivery Partner, CST Hours – Healthcare
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Job Description
Delivery Partner managing Magnit’s healthcare staffing, payroll, and workforce services for US clients. Coordinating vendors, hiring managers, workers, and Magnit VMS operations.
Responsibilities:
- Deliver Magnit’s products and services efficiently to clients
- Maintain quality client service and day-to-day site operations, focusing on contractual deliverables in the Scope of Work
- Support one or multiple product lines, including payroll, compliance, or staffing desk
- Maintain updated Standard Operating Procedures for day-to-day operations
- Implement new processes or enhance current processes to improve efficiency
- Conduct screenings, pre-employment checks, orientations, and maintain accurate Magnit VMS records for payroll operations
- Handle and resolve Employee Relations and worker issues, escalating serious issues to the Delivery Manager or senior Magnit resources
- Facilitate fulfillment of temporary requisitions through Magnit VMS and manage staffing supplier and hiring-manager relationships
- Meet with hiring managers to qualify requisitions and provide relevant information to approved suppliers
- Resolve issues involving workers, managers, and staffing agencies
Requirements:
- Bachelor’s degree or equivalent combination of education and relevant work experience
- Must have healthcare recruitment/staffing experience – stipend/locums worker management
- 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment
- Experience working with VMS platforms (e.g., Magnit VMS, Fieldglass, Beeline) preferred
- Experience with contingent workforce programs, staffing vendors, or payroll operations
- Strong working knowledge of Microsoft Office Suite
- Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)
- Must be able to work CST hours
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