Delivery Partner
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Job Description
Delivery Partner coordinating Magnit's workforce management services, VMS operations, staffing, payroll, and client delivery. Supporting hiring managers, vendors, and contingent workers during EST/CST hours.
Responsibilities:
- Deliver Magnit's products and services efficiently to clients
- Maintain quality client service and day-to-day site operations
- Meet contractual deliverables outlined in the Scope of Work
- Manage one or multiple product lines, including payroll, compliance, or staffing desk
- Maintain updated Standard Operating Procedures for day-to-day procedures
- Implement new or enhance existing processes to improve efficiency
- Conduct required screenings, pre-employment checks, and orientations for new workers
- Maintain accurate and complete Magnit VMS records
- Handle and resolve employee relations and worker-related issues
- Escalate serious or senior-level issues to the Delivery Manager
- Fulfill temporary requisitions through Magnit VMS
- Manage relationships among staffing suppliers and hiring managers
- Meet with hiring managers to qualify requisitions and communicate relevant information to approved suppliers
Requirements:
- Bachelor's degree or equivalent combination of education and relevant work experience
- 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment
- Experience working with VMS platforms (e.g., Magnit VMS, Fieldglass, Beeline) preferred
- Experience with contingent workforce programs, staffing vendors, or payroll operations
- Strong working knowledge of Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)
- Must be able to work EST/CST hours
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