Director – AI-Enabled Workplace Process Automation
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Job Description
Director driving AI-powered workplace process automation to improve efficiency at JLL. Focused on integration and transformation within the WPM Transformation team across various platforms.
Responsibilities:
- The Director, AI-Enabled Workplace Process Automation is responsible for designing, building, and deploying AI-powered automation systems.
- This role eliminates manual tasks and processes that limit transformation velocity.
- Develop autonomous workflows and agents for recurring operational tasks.
- Partner with JLLT to build and maintain multi-agent orchestration systems for complex workflows.
- Own the quality, reliability, and governance of all AI automation systems.
Requirements:
- Minimum 5+ years of experience in software engineering, automation engineering, or AI/ML engineering with a focus on enterprise applications.
- Demonstrated hands-on proficiency with Claude Code or equivalent LLM-based coding agents in a production environment.
- Proven track record of building and deploying AI agent systems and automated workflows that integrate with enterprise platforms.
- Strong working knowledge of APIs, Model Context Protocol (MCP), REST integrations , and enterprise data pipeline design.
- Experience working in cross-functional, matrix environments.
- Ability to work independently — own projects end-to-end from scoping through deployment and iteration.
Benefits:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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