RPA Engineer
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Job Description
RPA Engineer responsible for identifying automation opportunities and deploying RPA bots for a fast-moving technology company. Collaborating with automation engineers, product managers, and operations teams.
Responsibilities:
- Identify automation opportunities across operations teams targeting repetitive manual workflows
- Build and deploy RPA bots to reduce manual workload across various internal and client-facing portals
- Own the full automation process end to end including stakeholder communication, SOP creation, bot development, and post-production monitoring
- Build from scratch on projects with limited prior documentation and manage ambiguity without hand-holding
- Communicate directly with operations specialists who own the processes being automated
- Coordinate with external client portal teams and tool vendors for feature requests, bug reports, and issue resolution
- Over-communicate by default to keep all stakeholders aligned across a multi-stakeholder environment
- Tailor updates to the right audience, providing root cause analysis, actions taken, and proposed next steps rather than flat status reports
- Monitor dashboards and bot performance daily even after project completion to catch post-production issues proactively
- Flag issues to stakeholders immediately with context, root cause, what has already been done, and recommended next steps
- Access and use analytics tools to support management-level reporting
- Create and maintain SOPs for all automation workflows
- Document bot logic, configurations, and vendor communications for future reference and handoff
Requirements:
- Proven RPA development experience with the ability to build and deploy bots independently
- Experience with web crawler-based or similar RPA platforms with the ability to ramp up quickly from adjacent tool experience
- Strong stakeholder communication skills with the ability to manage updates across multiple audiences simultaneously
- Forward-thinking problem solver who provides root cause, trends, actions taken, and next steps in every update rather than just reporting status
- Full ownership mentality with the ability to manage the entire automation lifecycle without being task-managed
- Proactive by default: you monitor your work after delivery, flag issues before being asked, and treat post-production as part of the job
- Comfortable working in a high-coordination, multi-stakeholder environment where communication is as important as technical delivery
- Strong remote work discipline with the ability to maintain visibility and presence without being physically in an office
Benefits:
- Paid Time Off in accordance with company policy
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you're most productive
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