Director, Engineering Operations
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Job Description
Director leading Redis’s engineering operating system and AI transformation. Improving execution visibility, cloud operations, and developer efficiency for fast application infrastructure.
Responsibilities:
- Design, run, and continuously improve the CTO organization’s operating cadence, including quarterly business reviews, initiative and program reviews, goal-setting cycles, leadership forums, and internal communications
- Establish reusable standards for agendas, pre-reads, synthesis, status, risk and confidence language, ownership, dependencies, decision capture, and follow-through
- Turn fragmented execution signals into concise, decision-ready narratives for the CTO and Engineering leadership
- Ensure forums drive decisions and tradeoffs rather than simply status updates
- Make Engineering priorities, commitments, dependencies, and risks visible across the company
- Improve early risk detection and escalation
- Use data and qualitative signals to distinguish real progress from activity or optimism
- Partner with the CTO, Engineering leaders, Finance, People, Product, and other functions to connect strategy, priorities, capacity, headcount, funding, and operating norms
- Support workforce and headcount planning, financial and investment alignment, and organizational planning with analysis and decision materials
- Improve cross-geography and cross-functional operating norms
- Bring structure to ambiguous, cross-cutting, or high-risk initiatives without a natural program home
- Support major transformations, IPO readiness, M&A diligence, and other CTO-level initiatives
- Determine when to stay involved, escalate, or exit strategic initiatives
- Institutionalize good judgment into reusable systems, templates, and standards
- Use automation, analytics, and AI-assisted workflows to improve signal quality and operating leverage
- Socialize changes and build adoption through clarity, usefulness, and trust
- Architect and execute AI initiatives integrating AI into software development lifecycles, CI/CD pipelines, and cloud operations
- Establish frameworks and benchmarks for AI tool adoption, effectiveness, and impact
- Lead programs involving automated observability, AI-driven incident management, and intelligent cloud resource optimization
Requirements:
- Deep technical background in software engineering, distributed systems, or cloud infrastructure operations
- Experience in a strategic leadership or business operations role
- Ability to turn ambiguous, cross-functional problems into clear decisions, ownership, operating mechanisms, and measurable outcomes
- Experience designing and running operating cadences, business reviews, planning processes, leadership forums, or comparable mechanisms
- Ability to influence without formal authority and build trust across geographies, functions, and organizational levels
- Comfort working in a fast-changing environment with incomplete information and competing priorities
- Experience supporting a CTO, VP Engineering, or comparable technology executive in a high-growth or transformation environment
- Experience with annual planning, portfolio management, headcount planning, financial modeling, or investment reviews
- Experience supporting IPO readiness, M&A diligence, organizational transformation, or other enterprise-scale change
- Experience building operating standards, metrics, dashboards, or lightweight automation
- Hands-on experience designing or deploying AI tooling, LLM integrations, AI-assisted coding, or automated operations platforms within large-scale engineering or cloud environments
- Successful completion of a background check
- Legal eligibility to work in the country where the job is located
Benefits:
- Competitive salaries and equity grants
- Unlimited time off
- H/D/V coverage
- 401K
- FSA
- Commuter benefits
- Frequent team celebrations and recreation events
- Home internet & phone stipend
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO
- Comprehensive health and wellness benefits
- Discretionary bonuses
- Stock options
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