Director, Executive Communications
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Job Description
Director of Executive Communications for Make-A-Wish America, advising on clear and values-driven communications for leadership. Collaborating on executive messaging that aligns with the organization's mission and priorities.
Responsibilities:
- Serve as a trusted strategic advisor to the CEO and senior leadership team
- Provide counsel on message framing, tone, and timing for high-stakes communications
- Develop and maintain a consistent, authentic executive voice aligned with mission, values, and strategy
- Draft and edit executive communications including speeches, remarks, talking points, letters, emails, etc.
- Align executive communications with organizational priorities
- Anticipate and build communication that support leadership during periods and moments of growth, transformation, or uncertainty
- Shape executive messaging that fosters transparency, trust, and engagement across all stakeholder groups
- Prepare executive and board communications for meetings, retreats, and governance milestones
- Translate strategic and financial information into clear, accessible materials for board audiences
- Ensure consistency between executive messaging and organizational brand and positioning
- Partner with legal, marketing, and leadership teams to mitigate risk and protect organizational credibility
- Reinforce cultural expectations and leadership behaviors during transitions
- Partner closely with development, marketing, brand, legal, HR, and function senior leadership teams
- Integrate executive communications into broader strategic imperatives and Belonging and CommUNITY initiatives
- Gather feedback and assess effectiveness of executive communications
- Refine strategies based on engagement, outcomes, and organizational feedback
- Regularly assess value and impact of executive communications
- Collaborate and regularly align with Manager, Internal Communications to ensure message consistency across employees and employee resource groups
Requirements:
- Bachelor’s degree required; communications or a related field preferred
- Minimum of 5+ years of demonstrated success in a communications role
- Understanding of the organization’s federated model and strong relationships with National and Chapter leadership
- Demonstrated skills building communications strategies and organizational-level planning
- Experience developing and delivering communications at the executive level
- Demonstrated ability to effectively manage multiple priorities
- Strong written, presentation, and verbal communication skills
- Trusted leader with the ability to build strong connections within the organization
- Ability to balance the need for change with the need for stability
- Ability to influence and drive to decisions without direct authority
- Understanding of the leader and employee experience across the enterprise
- Passion and commitment to building and driving a positive culture
Benefits:
- Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
- Competitive compensation with annual incentive potential
- Health Savings Account and Flexible Spending Account Options
- Health Reimbursement Account fully funded by Make-A-Wish America
- Short Term Disability*, Long Term Disability* and Life Insurance
- Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
- 401(k) Retirement Savings Plan with 5% match after one year of service
- Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
- The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires
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