Strategic Communications Response Lead
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Job Description
Strategic Communications Response Lead providing leadership in crisis communications and managing operational incidents. Develops messaging to protect organisational reputation in a fast-moving environment.
Responsibilities:
- Provide dedicated leadership and coordination of incident, media, regulatory and stakeholder communications.
- Manage high-risk situations with speed, clarity and control.
- Develop consistent, well-judged communications that protect the organisation’s reputation.
- Lead communications support for Taskforce (Lanark) activity and related developments.
- Support management of sensitive and high-profile issues.
- Coordinate messaging across multiple stakeholders.
- Maintain clear records and oversight of communications activity across incidents and issues.
Requirements:
- Significant experience in crisis, incident or corporate communications
- Strong track record of managing high-risk, fast-moving issues
- Experience handling media enquiries and developing external messaging
- Exceptional written and verbal communication skills
- Ability to operate calmly and decisively under pressure
- Strong stakeholder management and influencing skills at a senior level
- High levels of judgement, discretion and attention to detail
- Desirable: Experience within a regulated or high-scrutiny environment
Benefits:
- Commitment to safeguarding and promoting the welfare of children and young people.
- Inclusive employer that welcomes people from all backgrounds.
- Reasonable adjustments considered for applicants.
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