Strategic Communications Specialist

Posted 6hrs ago

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Job Description

Strategic Communications Specialist responsible for digital communications campaigns to support company initiatives at Crash Champions. Collaborating with various teams to enhance brand messaging and internal communication strategies.

Responsibilities:

  • The Strategic Communications Specialist plays a key role in developing and managing multi-channel digital communications campaigns across the company.
  • This role is responsible for communicating effectively across a growing platform of digital channels and assisting in leading internal communications strategies that support multiple company initiatives.
  • That means working directly with corporate support department leaders to plan and run communications campaigns that reach our network of 650+ repair centers and corporate support functions.
  • Develop and distribute professional announcements, manage content on our corporate intranet, and build engaging campaigns that hit deadlines and move the needle on company goals.
  • Develop communication plans aligned to business initiatives, including target audiences, messaging strategy, timelines, and channel selection.
  • Support change management communications for new initiatives, rollouts, and organizational updates.
  • Partner with the Communications team and Advertising department to develop and launch campaigns that strengthen the Crash Champions brand for both internal and external audiences.
  • Help shape internal marketing campaigns that boost team member retention and engagement.
  • Collaborate with teams across the organization, including senior leadership, to move projects forward and respond to requests.
  • Consult with department leaders to clarify communication goals and recommend the most effective approach.
  • Write, edit, and proofread content to ensure clarity, tone consistency, brand alignment, and compliance with company standards.
  • Support urgent communications, time-sensitive announcements, and crisis communications as needed, ensuring accuracy and fast turnaround.
  • Ensure consistent messaging and brand voice across all communication channels.
  • Jump in on a variety of marketing and communications projects as needed.

Requirements:

  • Bachelor’s degree in marketing, communications, public relations, journalism, or related field preferred.
  • 3+ years of experience in corporate communications, internal communications, marketing, PR, or related field (preferred).
  • Exceptional writing, editing, and proofreading skills with strong attention to detail.
  • Experience developing multi-channel communication campaigns (email, intranet, social media, digital signage, video, etc.).
  • Strong project management skills, with the ability to manage multiple deadlines and competing priorities.
  • Experience supporting change management communications (organizational updates, rollouts, new programs, process changes).
  • Ability to communicate effectively with senior leaders and influence stakeholders across departments.
  • Experience using analytics/metrics to measure campaign performance and improve engagement (open rates, click rates, intranet engagement, etc.).
  • Proficiency in Microsoft Office (Word, PowerPoint, Outlook); strong PowerPoint skills preferred.
  • Experience working in a multi-location or field-based organization (preferred).
  • Overnight/air travel required, up to 25%.

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (“Cash From Crash”)
  • 5 Paid Holidays