Director of Revenue Cycle Management
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Director of Revenue Cycle Management at BetterHelp leading a team and optimizing healthcare reimbursement processes. Focused on operational excellence and collaboration across departments for improved results.
Responsibilities:
- Develop operational processes that align with revenue cycle management best practices aiming to maximize reimbursement
- Lead a team of managers and individual contributors that will own various claim edit, general follow-up, and denial management tasks with various payers
- Identify trends in payer behavior and surface them for leadership review
- Analyze data and KPIs to determine areas of opportunity and cascade them down to your team
- Coordinate with various departments to resolve open issues related to claim reimbursement, including: clinical operations, accounting, credentialing, and member success
- Monitor and provide feedback to external RCM technology and staffing vendors
- Partner with the product department to identify areas of improvement within our technology workflow processes
Requirements:
- 8+ years of experience in the healthcare space, preferably in an existing role doing billing and follow-up functions with insurance companies on behalf of providers
- 4+ years of experience supervising a team of both individual contributors and other managers
- Deep expertise of the eligibility and claim submission process, including common pain points that delay reimbursement from payers
- Experience building cross functional relationships and driving accountability between groups
- Comfortable with ambiguity and seeks opportunities to shape operational strategy and initiatives
- Thoughtful and operationally excellent to set up processes and frameworks to achieve individual and team success
- Desires an environment that fosters growth through open feedback and high autonomy
- Believes in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format.
Benefits:
- Remote work with regular in-person bonding experiences sponsored by the company
- Competitive compensation
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
Similar Jobs
Director, Transition – Transformation
Director leading transition and transformation projects in real estate services at Cushman & Wakefield. Ensuring operational efficiency and customer experience throughout project phases.
Client Director – Team Lead, GTS
Client Director leading strategy for global clients with substantial revenue importance. Responsible for sales growth, client relationships, and team leadership with Gartner.
Director, Channel Commerce Strategy – Distribution
Director, Channel Commerce Strategy leads Veeam’s global transactions through distributors and partners. Overseeing scalable transactions and operational efficiency for a multi-billion dollar route-to-market.
Senior Market Access & Policy Director
Sr. Market Access & Policy Director at Bamboo Health leading state-level market access strategies to improve healthcare outcomes. Collaborating with policymakers and stakeholders to expand funding opportunities.
Associate Director, Search
Associate Director, Paid Search leading a team managing paid search campaigns for pharmaceutical clients. Collaborating with internal teams to ensure successful delivery and optimization.
Director of Workforce Management
Director of Workforce Management leading strategy and continuous improvement at Convo Communications. Overseeing workforce planning and execution across interpreting services in North America.
Director of Analytics – Performance
Manage analytics and performance for Swoop's strategic healthcare clients. Leading campaign strategies and insights using advanced analytical techniques and healthcare metrics.
Director of Workforce Management
Director of Workforce Management leading workforce strategy and execution for interpreting services at Convo Communications. Focused on sustainability and operational excellence in a Deaf-owned company.
Director, Industry Intelligence – Editorial
Senior editorial leader for energy infrastructure storytelling at Neara. Responsible for guiding strategic narrative and industry insights for senior leaders.
Director of Construction
Director of Data Center Construction leading execution of AI infrastructure projects. Managing colocation builds and ensuring speed, quality, and project delivery.
Director, Clinical Data Management
Director overseeing Clinical Data Management at Definium Therapeutics, a biopharmaceutical firm. Leading CDM operations and ensuring compliance with FDA and regulatory standards.
Associate Director, Drug Product
Associate Director leading drug product development and manufacturing at CG Oncology. Ensuring robust and compliant deliverables for clinical and commercial programs.
Senior Editorial Director
Senior Editorial Director at MyHealthTeam leading content standards and AI integration. Focus on editorial excellence and team leadership in a fast-growing healthcare marketing company.
Director
Director for DEWALT overseeing North America's tools portfolio, driving growth and product launches. Collaborating cross-functionally to ensure market success and accountability across all channels.
Director, Integrated Planning, Global
Director of Integrated Planning at Deckers Brands, leading global demand and supply planning innovation. Collaborating with cross-functional teams to support supply chain efficiency and strategic initiatives.
Property Claims Director
Agriculture/Property Claims Director leading claims professionals at Reserv insurtech. Driving operational effectiveness and compliance while managing agriculture and property claims teams.
Regional Director
Regional Director at Modern Campus driving business growth through SaaS solutions in higher education. Engaging multiple stakeholders to facilitate digital transformation and enrollment growth.
Director, Education
Director of Education providing high-quality technical assistance and guidance for federal and state education agencies. Leading teams to develop impactful educational policies and programs.
Director, Clinical Development
Director of Clinical Development overseeing clinical studies and research in central nervous system drug discovery. Collaborating with cross-functional teams to design and implement clinical trials.
Area Director – Field Medical Affairs
Area Director leading Field Medical Affairs at Cogent Biosciences, focusing on scientific understanding and engagement in precision medicine. Managing and mentoring MSL teams within the U.S.