Director, Channel Commerce Strategy – Distribution
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Job Description
Director, Channel Commerce Strategy leads Veeam’s global transactions through distributors and partners. Overseeing scalable transactions and operational efficiency for a multi-billion dollar route-to-market.
Responsibilities:
- Lead global channel transactability strategy for distributors and aggregators, focusing on scalable transaction motions (e.g., ordering, renewals, overage scenarios, entitlements) and reduced friction.
- Serve as the distributor/aggregator systems SME: bring deep knowledge of distributor operating models and internal system capabilities/constraints to guide Veeam decision-making and integration direction.
- Define integration requirements and standards for partner connectivity (e.g., EDI/API data exchange patterns, partner data synchronization, onboarding technical readiness), ensuring scalability and consistency across partners.
- Translate business intent into actionable requirements by gathering channel commerce needs and producing clear functional/technical requirements for delivery teams (CT and other system/data owners).
- Drive cross-functional alignment and execution by leading stakeholders across teams to converge on the right transaction approach and sequencing, and by unblocking complex transactability issues.
- Improve end-to-end processes by identifying breakdowns and friction across the channel transaction lifecycle, recommending pragmatic changes that improve speed, reliability, and partner experience.
- Enable “reportable” transactability by ensuring transaction events and required datapoints are captured consistently and can be retrieved for analysis (e.g., ensuring metrics like ARR are technically possible to pull), without owning internal dashboard build-out.
- Support tooling and platform decisions (as needed) by providing expert input on integration feasibility and scalability for partner-facing and channel-adjacent tooling (e.g., PRM/portal capabilities, incentives tooling, MDF tooling).
- Own escalation and resolution support for partner-impacting transactability failures, driving root-cause clarity and durable remediation in partnership with engineering and operations teams.
- Ensure smooth operational handoff by documenting processes/integration assumptions and transitioning delivered capabilities to operational teams for ongoing support.
Requirements:
- 15+ years in channel operations, commerce strategy, GTM systems, business systems/product ownership, or related roles with emphasis on transactions and integrations in a global B2B technology environment.
- Proven experience working with distributors and/or aggregators, including integration and operational process alignment.
- Strong understanding of quote-to-cash concepts and channel transaction lifecycles (ordering, renewals, entitlements).
- Experience collaborating across global teams and functions.
Benefits:
- Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on your first day
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
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