Director, Product Design
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Job Description
Director of Product Design shaping Cyberhaven’s unified data security platform, Flow. Leading product design, UX research, design systems, and human-AI security workflows.
Responsibilities:
- Own the end-to-end product design experience across Flow, HDS, ADS, and DSPM
- Define the next-generation experience vision for human and AI-agent collaboration, including agent-assisted investigation, human-in-the-loop decisions, explainability, trust, and override patterns
- Lead, coach, and grow a team of product designers
- Raise standards for design craft, critique, and decision-making
- Own the UX research function and ground decisions in customer interviews, usability testing, support and RFE signals, and product instrumentation
- Partner with product management and engineering from the earliest stages of major initiatives
- Shape problem definitions and scope rather than styling predetermined decisions
- Build and evolve the design system and reusable patterns
- Establish and report design metrics including usability benchmarks, task success, time to resolution, adoption, support deflection, and related measures
- Drive experience work behind the platform migration to Flow
- Represent customer experience in roadmap reviews, business reviews, executive forums, and planning
- Partner directly with the CPO, product management, engineering, and customer experience teams
Requirements:
- 10+ years in product design
- 4+ years leading and developing designers
- Portfolio of shipped work demonstrating end-to-end product design
- Experience setting and delivering an experience vision for a complex product
- Experience with complex, expert-user enterprise software, such as security, IT operations, observability, or data infrastructure
- Experience designing AI-powered or agentic product experiences
- Strong systems thinking, platform-level information architecture, and design systems experience
- Experience running and using UX research
- Exceptional executive communication and influencing skills
- People leadership, direct feedback, and team development experience
- Ability to operate with urgency and judgment in a fast-moving environment
- Located in the US; SF Bay Area preferred
- Cybersecurity, security operations, insider risk, or data protection experience is a bonus
- Experience leading a major platform migration or product consolidation is a bonus
- Experience building a design function is a bonus
Benefits:
- Equity
- Bonus plan
- Market-competitive compensation
- Geo-based compensation adjustments
- AI-assisted interview note-taking with advance notification and opt-out option
- Equal opportunity employment
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