Principal Product Designer – Provider Platform

Posted 4hrs ago

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Job Description

Principal Product Designer shaping AI-native healthcare marketplace infrastructure at Zocdoc. Designing scalable patient, provider, and practice experiences across its digital health platform.

Responsibilities:

  • Define and lead design direction across complex, multi-team product areas
  • Identify high-leverage opportunities and guide teams toward impactful solutions
  • Partner with product, engineering, data, and leadership to shape strategy and influence roadmaps
  • Design and oversee cohesive, end-to-end experiences across marketplace, provider, and practice products
  • Establish and evolve design systems, frameworks, and patterns
  • Elevate quality through hands-on work, critique, and mentorship
  • Drive efficient delivery and guide tradeoffs between speed, fidelity, and scalability
  • Lead integration of AI-native workflows and emerging tools to accelerate concept-to-production cycles

Requirements:

  • Proven track record of leading and delivering high-impact product work across complex, multi-team problem spaces
  • Strong product judgment and ability to influence strategy and direction
  • Exceptional craft, creativity, and taste
  • Deep systems thinking and experience designing across journeys
  • Experience building scalable, reusable frameworks across a multi-sided ecosystem
  • Ability to partner with product, engineering, and leadership to drive alignment in ambiguous environments
  • Track record of shipping at scale and guiding execution tradeoffs
  • Experience working closely with engineering
  • Experience leveraging emerging AI-native tools and workflows
  • History of raising the bar through mentorship, critique, and design leadership

Benefits:

  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness programs with Headspace and Peloton
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement