Dispatcher – Part-Time Weekend
Posted 15ds ago
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Job Description
Remote Dispatcher managing transportation operations for Hackbarth Delivery Service. Ensuring timely pickups and excellent customer support while communicating with drivers and warehouse teams.
Responsibilities:
- Serve as a key point of contact between customers, drivers, warehouse teams, and internal departments
- Coordinate freight movement, managing customer requests, tracking shipments
- Maintain communication with drivers while they are en route and provide support
- Monitor shipment status and provide accurate delivery information
- Process customer orders, provide pricing information, and assist with invoicing needs
- Coordinate with warehouse personnel regarding shipping and receiving activities
- Maintain accurate records of customer interactions, transactions, complaints, and resolutions
- Generate reports related to transportation activities, shipments, customer requests, and operational performance
- Manage transportation documents, shipping records, and related files
- Schedule inbound and outbound freight to support company operations
- Assist with emergency communication, driver support, and repair coordination when necessary
- Build and maintain positive relationships with customers, manufacturers, drivers, and internal teams.
Requirements:
- High school diploma or associate degree required
- Minimum of 3 years of customer service experience preferred
- Experience with dispatching, transportation, logistics, order entry, invoicing, or database management preferred
- Basic knowledge of transportation documents, inventory, and shipping processes
- Ability to manage multiple priorities, schedules, and projects effectively
- Proficiency with Microsoft Office programs, including Excel, Word, Outlook, and Edge
- Strong communication, problem-solving, and organizational skills
- Ability to work independently with minimal supervision while contributing as part of a team.
Benefits:
- Health, dental, and vision insurance if full time
- Retirement savings plan
- Paid time off and holidays if full time
- Professional development opportunities
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