Dispatcher
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Job Description
Remote Pennsylvania Dispatcher coordinating compliant cannabis product transportation between facilities, retailers, and wholesale customers. Managing routes, vendors, manifests, and delivery performance.
Responsibilities:
- Oversee daily and weekly transportation planning, routing, and scheduling for safe, compliant, and cost-effective product movement
- Make decisions regarding shipment priorities, driver and vehicle assignments, delivery schedules, and real-time routing adjustments
- Ensure accurate transport manifests, inventory tracking, and chain-of-custody documentation in accordance with state regulations and METRC requirements
- Manage third-party transportation vendors, including evaluating performance, negotiating service rates, and maintaining vendor relationships
- Develop and maintain dispatch SOPs, communication protocols, and secure transportation processes
- Identify operational improvement opportunities
- Monitor transportation costs, delivery performance, and route efficiency
- Analyze data and recommend improvements to leadership
- Collaborate with Sales, Inventory, Fulfillment, Security, and Operations teams to align transportation capacity, delivery schedules, and business objectives
Requirements:
- 5+ years of experience in dispatch, logistics, transportation, or supply chain operations, including route planning and vendor management
- Strong analytical, organizational, and problem-solving skills
- Ability to make independent decisions in a fast-paced environment
- Strong vendor negotiation, relationship management, and communication skills
- Knowledge of transportation regulations, compliance requirements, and inventory tracking systems such as METRC
- Proficiency in routing, GPS tracking, dispatch software, and Microsoft Excel
- Ability to analyze data and make strategic recommendations
- Must be able to work flexible hours as needed
- Must be at least 21 years of age
- Eligible to obtain required medical marijuana work credentials
Benefits:
- Competitive base pay
- Quarterly bonus program
- Medical coverage
- Dental coverage
- Vision coverage
- Team member discount in stores
- Health Savings Account
- Pet insurance
- 401(K) with a company match
- Company-paid short-term disability
- Company-paid long-term disability
- Life and AD&D insurance
- Mental health services
- Urgent care services
- Referral program
- Generous paid time off (PTO)
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