Dutch Customer Support Representative
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Job Description
Dutch-speaking customer support representative assisting international clients by phone, email, and chat. Remote role based in continental Portugal with paid training and career progression.
Responsibilities:
- Provide customer service and assistance to Dutch-speaking clients via phone, email, or chat
- Maintain high customer satisfaction standards
- Troubleshoot customer queries and offer reliable solutions
- Complete paid onboarding and training
Requirements:
- Native or C1/C2 fluent Dutch, written and spoken
- Strong command of English is a plus
- Must be based in or able to work remotely from continental Portugal
- Excellent communication skills
- Customer-oriented mindset
- Strong problem-solving abilities
- Availability for full-time training upon joining
Benefits:
- Flexible work contracts: 20h, 25h, 30h, or 40h per week
- Bonus
- Comprehensive benefits package
- Fixed Monday–Friday schedule, with no weekend shifts
- Career progression opportunities
- Language bonuses / increased salary package for multiskill roles
- Full-time paid onboarding and training
- 100% remote work from home
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