Dutch Speaking Operations Customer Expert
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Job Description
Dutch-speaking customer operations expert supporting an online retail client for TP Georgia. Handling calls, written inquiries, and customer data remotely from Georgia.
Responsibilities:
- Handle inbound calls and written inquiries from customers
- Provide clear, friendly, and professional support in Dutch
- Update and maintain customer data
- Work closely with your team to deliver the best customer experience
- Ensure seamless customer satisfaction for the client in the online retail industry
Requirements:
- Very Good Dutch language skills both spoken & written
- English or Georgian language proficiency
- Strong customer orientation and communication skills
- Ability to interact confidently with diverse customer types
- Good computer skills + fast typing
- Creative, solution-oriented mindset and a strong team player
- Willingness to work in shifts, weekends, and public holidays
- Experience in a similar role is a plus, but not required
- Presence in Georgia required
- Application in English by 03.09.2026
Benefits:
- Competitive salary
- Performance bonus
- Christmas bonus
- Sign-on Bonus of 2000 GEL
- Referral Bonus 650
- Life Event Bonus
- Other bonus schemes
- Paid Health insurance for you and your Family
- Paid Training
- Fast career growth – promotion to Senior level possible after 6 months
- Remote work
- Wellbeing offerings: yoga, pilates, events, and more
- Psychological support: confidential on-site consultations with professional psychologists
- Corporate benefits with partner companies
- Late shift transportation
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