Encompass Administrator
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Encompass Administrator configuring and optimizing Flat Branch Home Loans’ Encompass mortgage loan origination system. Supporting integrations, workflows, compliance, and user administration remotely.
Responsibilities:
- Administer, configure, and maintain the Encompass loan origination system
- Build and implement new loan programs, product profiles, and pricing configurations
- Develop and maintain workflow rules, milestone configurations, and document management settings
- Support third-party integrations, including POS, CRM, credit, AUS, and compliance tools
- Partner with Operations, Sales, and Admin teams to translate business requirements into system configurations
- Troubleshoot system issues, configuration errors, and integration failures
- Support Encompass Web administration and user interface configuration
- Manage user access, roles, and permissions
- Participate in system testing and validation for configurations, upgrades, and patches
- Maintain system configuration documentation, change logs, and administrative procedures
- Assist with new-user onboarding by configuring access and providing basic system orientation
- Monitor ICE Mortgage Technology platform updates, features, and industry best practices
Requirements:
- 4+ years of hands-on Encompass LOS administration experience strongly preferred
- Proficiency in Encompass business rules, workflow configuration, input form design, and user administration
- Experience with Encompass Web preferred
- Working knowledge of third-party integrations including credit, AUS, and compliance vendors
- Understanding of mortgage origination processes, loan programs, and regulatory requirements
- Strong analytical and problem-solving skills with attention to detail
- Ability to translate business requirements into technical configurations
- Effective written and verbal communication skills for cross-departmental collaboration
- Experience with ConnectWise, Jira, or similar ticketing platforms preferred
- ICE Mortgage Technology certifications, such as Encompass Administrator Certification, a plus
Benefits:
- Health, dental, and vision coverage
- 401(k) with company Safe Harbor contributions
- Employee Stock Ownership Plan (ESOP)
- Paid time off
- Paid holidays
- Life and disability insurance
- Healthcare advocacy services through HealthJoy
- Employee success, growth, and ownership culture
Similar Jobs
Adjunct Faculty – Educational Administration Student Services
Remote adjunct faculty coaching educational administration candidates for UMass Global. Developing induction plans and leadership skills through virtual coaching.
Junior Windows Application Administrator
Junior Windows Application Administrator monitoring and maintaining enterprise applications for a federal government IT program. Troubleshooting Windows systems, databases, security patches, and overnight incidents.
Customer Platform Administrator
Platform Administrator configuring ServiceChannel’s facilities-management software for enterprise customers. Supporting customer requests, workflows, user access, and platform adoption.
Salesforce Business Administrator
Business Solution Analyst supporting Salesforce State Benefits systems and Nintex DocGen. Translating stakeholder needs into requirements and resolving application issues remotely across the US.
Senior Middleware Administrator
Senior Middleware Administrator managing middleware and server infrastructure supporting Mortgage Cadence mortgage software. Administering Redis, RabbitMQ, Citrix XenApp, Azure Service Bus, and related systems.
Senior Industry Adviser, Pensions Administration
Senior Industry Adviser reviewing technology and operating changes for Intelance’s UK pensions administration consultancy. Providing independent checks on findings, requirements, suppliers, and transition risks.
Benefits Administration Services Analyst II
Benefits administration analyst managing pension calculations, applications, audits, and participant issues. Supporting Conduent’s mission-critical services for Fortune 100 companies and governments.
Account Service Administrator
Account Service Administrator coordinating EMSAR equipment service operations, work orders, scheduling, parts, and customer communications. Supporting field service teams and maintaining operational reports and systems.
Sales Administration
Remote Sales Administrator supporting ReWorks’ sales team with lead tracking, follow-ups, CRM records, and deal progression. Working US Eastern Time hours.
CRE Closing Administrator II
CRE Closing Administrator II closing and funding commercial real estate loans for Banner Bank. Preparing compliant documentation, disbursements, collateral, and settlement records.
Grants Administration Officer
Grants Administration Officer managing VentureWell’s nonprofit grant and competition programs. Streamlining workflows, supporting awards, and improving grants administration systems.
Bilingual Commissions Administrator
Bilingual commissions administrator processing insurance commissions, adjustments, and inquiries for Foresters Financial. Managing reports, repayments, and compensation accuracy across French- and English-speaking advisers.
Elementary School Assistant Academic Administrator
Assistant Academic Administrator leading virtual educational programs at North Carolina Virtual Academy. Supervising teaching staff, ensuring compliance, and driving student achievement.
Administrador/a de BBDD SQL Server
Administrador SQL Server para IRIUM España, gestionando bases de datos e infraestructura en un proyecto internacional. Trabajo full-remote dentro del territorio español.
Office Administrator
Office Administrator handling records, calendars, correspondence, and data entry remotely from the Philippines. Supporting Wingman’s Australian partners and distributed contractor network.
Nessus Administrator
Nessus Administrator operating Tenable Nessus scanning and reporting for Gunnison Consulting Group’s client technology projects. Supporting vulnerability remediation, compliance artifacts, and security operations.
Sales Administrator
Sales Administrator processing B2B and B2C orders for an Australian business. Managing customer updates, delivery coordination, records, and order fulfillment remotely from the Philippines.
Senior Subcontracts Administrator
Senior Subcontracts Administrator leading subcontractor sourcing, compliance, and proposal efforts at GDIT, a government technology services company. Supporting federal capture and business growth.
Subcontracts Administrator
Subcontracts Administrator leading federal capture and proposal sourcing for GDIT, a government technology and mission services company. Managing subcontractor compliance, pricing, risk, and agreements.
Senior Subcontracts Administrator
Senior Subcontracts Administrator leading subcontractor sourcing, compliance, and risk management for GDIT’s federal proposals. Supporting growth at a global government technology and mission services company.