Engagement Manager

Posted 4hrs ago

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Job Description

Manager of Engagement overseeing public-facing initiatives including communications, events, outreach, and fundraising for a non-profit organization in British Columbia.

Responsibilities:

  • Lead the development and implementation of an integrated communications strategy to support public awareness, program participation, and fundraising
  • Ensure consistent, clear, and compelling messaging aligned with ISCBC’s mission, strategic plan, and brand
  • Cultivate relationships with provincial and regional media outlets and manage media outreach, press releases, and key messaging for public announcements
  • Oversee content development and storytelling that highlights program outcomes, partnerships, and impact
  • Collaborate with managers and program teams to translate technical or complex work into accessible communications for diverse audiences
  • Track, analyze, and report on engagement outcomes and key performance metrics to inform strategy and continuous improvement
  • Provide leadership on donor engagement and stewardship, with a particular focus on cultivating and maintaining strong relationships with individual, corporate, and foundation donors
  • Develop and implement donor communication, recognition, and engagement strategies that support long-term relationships and donor retention
  • Work closely with the Executive Director and leadership team to align engagement activities with fund development priorities
  • Support donor reporting and communications that demonstrate impact, accountability, and value
  • Provide leadership within the engagement portfolio, including direct supervision of staff and/or contractors as assigned
  • Set strategic goals and objectives, monitor performance, and report on outcomes and impact
  • Contribute to organizational planning, budgeting, and cross-departmental initiatives as a member of the management team
  • Oversee event budgets, logistics, vendor contracts, and staffing
  • Lead post-event evaluation and reporting
  • Implement systems and practices that support staff development, knowledge sharing, and continuous improvement, consistent with ISCBC’s Manager role expectations.

Requirements:

  • Minimum 5 years of progressive experience in communications, marketing, engagement, or a related field
  • Demonstrated experience in fund development and donor relations, preferably in a non-profit or mission-driven organization
  • Proven ability to work strategically while delivering results at an operational level
  • Excellent written and verbal communication skills, with experience tailoring messages to different audiences
  • Experience managing people, projects, and competing priorities in a dynamic environment
  • An equivalent combination of education and experience may be considered
  • Experience in environmental, conservation, or public-interest organizations is an asset

Benefits:

  • Comprehensive benefits package
  • Extended health and dental benefits
  • RRSP matching
  • Paid vacation
  • Sick leave
  • Flexible work schedule