Engineering Manager

Posted 7hrs ago

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Job Description

Engineering Manager leading software and QA teams for Plume’s trans-focused telehealth platform. Balancing people leadership with hands-on coding, quality strategy, and secure delivery.

Responsibilities:

  • Guide, mentor, and grow software engineering and QA teams through 1:1s, feedback, and performance evaluations
  • Foster a psychologically safe, collaborative, and empowering team culture
  • Lead hiring initiatives for software engineering and QA roles
  • Define scalable QA strategies combining automated, manual, and regression testing
  • Track, analyze, and report quality metrics and QA validation throughput
  • Optimize testing pipelines, bug triage workflows, and validation criteria
  • Ensure releases and testing protocols meet quality, data privacy, and HIPAA compliance requirements
  • Design and refine SDLC processes and agile delivery systems
  • Allocate engineering and QA capacity against organizational priorities
  • Establish project tracking, milestones, and delivery dashboards
  • Collaborate with Product, Clinical Operations, and Support teams
  • Communicate technical concepts and release readiness to non-technical stakeholders
  • Evaluate modern test automation frameworks, engineering methodologies, and AI tools
  • Write code, implement features, and resolve complex bugs alongside direct reports
  • Facilitate technical design discussions and RFC reviews
  • Conduct code reviews, promote unit/integration/end-to-end testing, and troubleshoot production issues

Requirements:

  • 7+ years of software engineering experience, with at least 2+ years in an engineering management, tech lead, or player-coach capacity
  • Demonstrated experience managing or overseeing Quality Assurance (QA) functions, including test strategy definition, QA workflow design, and automated testing integration
  • Active, hands-on coding proficiency in Node.js, Python, PostgreSQL, React, and serverless architectures such as AWS Lambda
  • Proven ability to facilitate technical and architectural discussions while maintaining system reliability and scalability
  • Thoughtful approach to modern developer tooling and AI, aligned with team consensus, engineering ethics, and organizational guidelines
  • Proven track record managing quality metrics and validation throughput
  • Experience balancing direct technical contributions with people management and process ownership
  • Fluency in modern quality assurance and operational practices, including test automation frameworks, CI/CD test suites, and observability/monitoring tools
  • Clear, empathetic communication skills bridging technical and non-technical domains across clinical and operational stakeholders
  • Strong empathy for and understanding of the transgender community, including barriers in gender-affirming healthcare
  • Only legally authorized to work in the USA; residency in the USA is required
  • Nice to have: experience in telehealth, digital health, or HealthTech; familiarity with HIPAA and PHI safeguarding
  • Nice to have: experience with Playwright, Cypress, or Jest
  • Nice to have: startup or scale-up experience
  • Nice to have: hands-on Infrastructure as Code experience, such as Terraform

Benefits:

  • Ground-Floor Equity (Series B)
  • Free Medical, Dental, and Vision on the first of the month after you start full-time work
  • Unlimited PTO
  • 11 paid holidays and company shut-down for a week in December
  • 401(k)
  • Free Plume and BetterHelp Subscriptions
  • Affirming, trans-centered, culturally inclusive, and fun work environment
  • Reasonable accommodations for individuals with disabilities upon request