Enrollment Specialist, 1099 Contractor
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Job Description
Enrollment Specialist making outbound calls for TimeDoc Health’s virtual chronic and behavioral healthcare programs. Educating patients, completing eligibility assessments, and driving enrollments remotely.
Responsibilities:
- Make outbound calls to eligible patients
- Educate patients on the benefits of CCM, RPM, BHI, and APCM programs
- Complete eligibility assessments and patient enrollments
- Accurately document patient interactions
- Meet daily, weekly, and monthly enrollment goals
- Deliver exceptional customer service while maintaining compliance with legal and ethical standards
- Participate in first-week training
Requirements:
- Contractors may live in any U.S. time zone
- Available to consistently work 30–40 hours per week
- Available for live client support during required peak hours
- Availability for the upcoming two months submitted by the 15th of each month
- Dedicated, quiet, professional workspace
- Reliable high-speed internet connection
- Personal laptop or desktop computer; no tablets or Chromebooks
- Computer no more than 2–3 years old with at least an Intel Core i5 processor or equivalent
- Comfortable using multiple computer applications while speaking with patients
- Experience in outbound calling, customer service, sales, patient outreach, or healthcare preferred
- Excellent verbal communication and active listening skills
- Strong organizational skills and attention to detail
- Ability to work independently in a remote environment
- Comfortable navigating multiple computer systems while speaking with patients
- Bilingual English/Spanish is a plus
- Healthcare experience preferred but not required
Benefits:
- $15.00 for each successful patient enrollment
- Paid bi-weekly
- Training is provided during your first week
- Remote work arrangement
- Flexible scheduling based on submitted availability
- Opportunity to work as an independent contractor
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