Enrollment Specialist
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Job Description
Enrollment Specialist making outbound calls for TimeDoc Health’s virtual care-management programs. Educating eligible patients, completing assessments, and driving enrollments.
Responsibilities:
- Make outbound calls to eligible patients
- Educate patients on the benefits of CCM, RPM, BHI, and APCM programs
- Complete eligibility assessments and patient enrollments
- Accurately document patient interactions
- Meet daily, weekly, and monthly enrollment goals
- Deliver exceptional customer service while maintaining compliance with all legal and ethical standards
- Connect eligible patients with programs that improve their health outcomes
Requirements:
- Current need for contractors who can consistently work 30–40 hours per week
- Contractors may live in any U.S. time zone
- Availability for the upcoming two months must be submitted by the 15th of each month
- Dedicated, quiet, professional workspace
- Reliable high-speed internet connection
- Personal laptop or desktop computer; no tablets or Chromebooks
- Computer should be no more than 2–3 years old and equipped with at least an Intel Core i5 processor (or equivalent)
- Comfortable using multiple computer applications while speaking with patients
- Experience in outbound calling, customer service, sales, patient outreach, or healthcare preferred
- Excellent verbal communication and active listening skills
- Strong organizational skills and attention to detail
- Ability to work independently in a remote environment
- Comfortable navigating multiple computer systems while speaking with patients
- Bilingual (English/Spanish) is a plus
- Healthcare experience is preferred but not required
Benefits:
- $15.00 for each successful patient enrollment
- Paid bi-weekly
- Training is provided during your first week
- Remote work arrangement
- Contractors may live in any U.S. time zone
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