Events Coordinator
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Job Description
Events Coordinator managing ShiftCare’s global events program across Australia, North America and Canada. Coordinating planning, logistics, registrations and ROI reporting for the care-management platform.
Responsibilities:
- Coordinate and administer ShiftCare’s global events program across Australia, North America and Canada
- Own end-to-end event planning, timelines, milestones and checklists
- Source, contract and liaise with venues, caterers, AV providers, freight companies and event partners
- Build and manage registration pages, attendee lists, confirmations and badges
- Coordinate brochures, banners, signage, pull-up banners and digital assets with the design team
- Plan booth freight, collateral and giveaway shipments across regions, including customs documentation
- Raise purchase orders, track event spend against budget, reconcile invoices and report variances
- Manage speaker briefs, bios, headshots, presentations and exhibitor portal administration
- Build and maintain pre-event, onsite and post-event checklists and detailed run sheets
- Reconcile lead capture, analyze ROI, conduct post-event surveys and document debriefs
- Reduce Sales and Marketing event administration workload
- Build a repeatable event playbook with templates, checklists, run sheets and budgets
- Deliver post-event ROI reporting and debriefs within one week of each event
- Ensure freight, registrations and collateral meet deadlines
Requirements:
- 2+ years in events coordination, event management or marketing operations
- Experience supporting events across multiple regions or time zones is ideally preferred
- Proven experience managing the full event lifecycle, including planning, registrations, logistics, run sheets and post-event reporting
- Highly organised and detail-obsessed, with experience using checklists, run sheets and project plans
- Strong written and spoken English
- Comfortable working remotely and asynchronously with a global team
- Availability to overlap Australian business hours and days, Monday to Friday, AEST/AEDT
- Proficiency with Google Workspace
- Experience with project management tools such as Asana, Monday, ClickUp or similar
- Experience with event and registration platforms
- Comfortable using AI tools for drafting, scheduling, attendee communications and reporting
- Ability to juggle multiple events at different stages simultaneously
- Experience in B2B SaaS or healthcare technology events is a bonus
- Experience with international shipping, customs documentation and freight forwarders is a bonus
- Experience supporting trade show or exhibition programs is a bonus
- Familiarity with HubSpot or a comparable CRM/marketing platform is a bonus
Benefits:
- Build technology that genuinely improves people’s lives
- Be the operational engine behind a global events program across three regions
- Work with a highly driven, fast-moving marketing and sales team
- High autonomy and ownership — you’ll run the events admin end to end
- Competitive salary and genuine career growth
- Floating public holidays apply
- Australian public holidays falling on working days are taken off, or an alternative day may be agreed
- Remote work arrangement
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