Field Operations Manager – Fleet Services
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Job Description
Field Operations Manager II leading maintenance management across multiple locations at Ryder. Ensuring compliance, performance management, and customer satisfaction in operations.
Responsibilities:
- Evaluate, coach and develops others on best practices regarding maintenance management within business unit
- Overall responsibility for performance management within maintenance teams
- Leads multiple Operations Managers to achieve and implement all aspects of operations management.
- Support, communicate and implement all corporate initiatives.
- Support, communicate and ensures compliance with all Federal, Provincial and local regulations.
- Measure, track and perform on-going analysis to ensure process and financial objectives are met.
- Accountable for key maintenance measurements and results across his/her business unit or branches
- Accountable for all maintenance related assets, cost and control
- This role is critical as liaison for maintenance in maintaining on-going relationship, problem resolution in the sales process
- Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met
Requirements:
- H.S. diploma/GED required
- Associate's degree preferred
- Bachelor's degree preferred
- Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role required.
- Five (5) years or more leadership experience required.
- Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
- Experience with Fleet Management Software required
- Experience using Microsoft word and excel intermediate required
Benefits:
- medical
- prescription
- dental
- vision
- life insurance
- disability insurance options
- paid time off for vacation
- illness
- bereavement
- family and parental leave
- tax-advantaged 401(k) retirement savings plan
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